Last updated on Jul 15, 2024

Here's how you can safeguard against potential security risks when using new technology.

Adopting new technology in account management can be exciting but also introduces new security risks. It's crucial to stay vigilant and proactive to protect your data and systems. Whether you're implementing a new customer relationship management (CRM) system, exploring cutting-edge analytics tools, or upgrading your communication platforms, security should never be an afterthought. Understanding the potential vulnerabilities and taking steps to mitigate them ensures that your technological advancements don't become liabilities. This article will guide you through essential practices to keep your accounts and client information secure while you embrace the latest tech solutions.

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1 Assess Risks

Before integrating any new technology into your account management processes, conduct a thorough risk assessment. Identify what data could be at risk, how it might be compromised, and the potential impact of a security breach. Understanding the specific vulnerabilities of new technologies allows you to tailor your security measures effectively. For example, if you're adopting a new cloud-based storage solution, consider the risks of data interception during transmission and unauthorized access due to weak authentication protocols.

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Sachin Kediyal

Lead Security Engineer @MuleSoft | Mentor | Hacker By Choice
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Prior adopting any new technology ensure you have performed a thorough security assurance review. If required create a detailed threat model of the new architecture map security risks vs controls (designed) to mitigate risk. Also perform a design verification in pre-production environment prior going live. Design verification is a multi step process and might involve SAST, DAST, configuration review, 3PP scanning, penetration testing also red teaming to ensure all high impact threat vectors are identified and remediated.

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2 Update Regularly

Once new technology is in place, ensure that it's always running the latest version with all security patches applied. Developers frequently update software to fix vulnerabilities that could be exploited by cybercriminals. Neglecting updates can leave you exposed to known threats that are easily preventable. Set up automatic updates if possible, and if not, schedule regular maintenance windows to apply updates manually. This simple step can significantly reduce the risk of a security breach.

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3 Strong Passwords

Emphasize the importance of strong, unique passwords for every user accessing the new technology. Passwords should be complex, combining letters, numbers, and symbols, and should not contain easily guessable information like birthdates or common words. Encourage the use of password managers to generate and store secure passwords. Moreover, implement multi-factor authentication (MFA) wherever possible to add an additional layer of security, requiring users to provide two or more verification factors to gain access.

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Sonja Bartsch

#Passion für Risikomanagement #Teamplayer #Heimat *Leidenschaft ist nicht das Gegenteil von Zurückhaltung, sondern das Gegenteil von Lustlosigkeit.
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Der Klassiker - Vorname, Nachname, Kind, Hund oder auch ein Ort. Ich durfte in einem Vortrag schon sehr eindrucksvoll erleben wie schnell solche Passwörter geknackt sind - in Sekundenschnelle. Hier gilt es sensibel zu bleiben und bewusst Groß - Kleinschreibung in nicht verifizierbarer Reihenfolge zu nutzen.

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4 Train Staff

Training your staff is essential when adopting new technology. They should be aware of the potential security risks and know how to use the technology safely. Provide comprehensive training that includes best practices for maintaining security, such as recognizing phishing attempts and secure handling of sensitive information. Regularly update your training program to cover new threats and ensure that staff remain vigilant against ever-evolving security challenges.

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Sonja Bartsch

#Passion für Risikomanagement #Teamplayer #Heimat *Leidenschaft ist nicht das Gegenteil von Zurückhaltung, sondern das Gegenteil von Lustlosigkeit.
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Agiles Denken und Arbeiten mit Sicherheitsbewusstsein kann nur dann funktionieren wenn die Kollegen "up to date" sind - interessiert, aufmerksam und sensibel auf kleinste Veränderungen. Es hängt an den Kleinigkeiten, die Dinge wo man bemerkt, aber zu klein sind um sich Sorgen und Gedanken zu machen.

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5 Monitor Access

Keep a close eye on who has access to your new technological tools. Implement strict access controls to ensure that only authorized personnel can access sensitive data or systems. Regularly review access permissions and adjust them as necessary, especially when employees leave the company or change roles. Consider using role-based access control (RBAC) systems that provide permissions based on the user's role within the organization, minimizing the risk of unauthorized access.

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Sonja Bartsch

#Passion für Risikomanagement #Teamplayer #Heimat *Leidenschaft ist nicht das Gegenteil von Zurückhaltung, sondern das Gegenteil von Lustlosigkeit.
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Klare Zugangsregelungen geben die Möglichkeit jederzeit auch nachvollziehen zu können wo Potential für Unregelmäßigkeiten und Sicherheitslücken sind. Dies kann nur funktionieren wenn Berechtigungen sauber, klar und verständlich geregelt sind.

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6 Secure Networks

Lastly, ensure that your networks are secure when using new technology. This includes using firewalls to prevent unauthorized access and encrypting data both at rest and in transit. When working remotely or on public Wi-Fi, use virtual private networks (VPNs) to create a secure connection to your organization's network. By securing your networks, you reduce the risk of data breaches and cyber-attacks that could compromise your account management systems.

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7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?

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Here's how you can safeguard against potential security risks when using new technology.

1

2

3

4

5

6

7

1 Assess Risks

2 Update Regularly

3 Strong Passwords

4 Train Staff

5 Monitor Access

6 Secure Networks

7 Here’s what else to consider

Account Management

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Here's how you can safeguard against potential security risks when using new technology.

1

2

3

4

5

6

7

1 Assess Risks

2 Update Regularly

3 Strong Passwords

4 Train Staff

5 Monitor Access

6 Secure Networks

7 Here’s what else to consider

Account Management

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