Here's how you can use confidence to navigate challenging employee situations.

1. When approaching issues respond confidently as a way of demonstrating that you are in charge. 2. When discussing the issue and its possible resolutions, be straightforward and transparent. 3. Acknowledge the employee’s complaints as a way of showing that you are listening to him/her. 4. Promises should be fulfilled regularly to create reliability. 5. Be courteous and encouraging to ensure the subject develops confidence in the session. When confidence is followed by trust, there is a favorable environment created to ensure that any hurdle is easily overcome.

1. Explain the problem and objectives clearly and without any vagueness. 2. When making statements, avoid complicated terms and jargons that people cannot easily comprehend. 3. Keep your voice level and calm to demonstrate to the interviewer that you are in control of the situation. 4. For each measure, the following elements should be included: 5. Ask questions or respond to feedback in order to establish common understanding. When the communication is clear and backed up by the confidence, problems can be solved efficiently while keeping the working process smooth.

One rule that works in most of the situations and helps to maintain composure is : Take nothing personally. Other strategies to maintain composure: 1. Practice mindfulness (through meditating and breathing techniques). 2. Practice PAUSE 3. Master a neutral tone of voice, politeness and cultivate humility in your behavior. 4. Cultivate a progressive mindset : focus on solutions and outcomes.

1. Be polite and composed especially in situations where normally people may be aggressive. 2. Breathe slowly and take your time before coming up with the response so that your response is not very emotional. 3. Avoid changing the tone of voice at any given instance to assist in conveying confidence. 4. Focus on solutions rather than getting bogged down by the problem. 5. If the situation gets heated, you might want to take a break before coming back to the issue with fresh perspectives. Remaining calm exhibits confidence and fosters a desirable outcome during a confrontation.

I believe that as a leader, you should pride yourself with notion that your team are able carry out their responsibilities without you monitoring and overseeing their every move. This would also birth a level of confidence in your subordinates, knowing that their manager can easily delegate tasks to them whilst trusting in their ability to achieve the desired results. Empowering others is a far more effective method of building confidence

1. Encourage employees to take ownership of their roles and decisions. 2. Help them out by providing directions and assistance but do not correct them when they encounter problems. 3. Positive feedback to increase confidence in their work, this will help them feel valued in the company. 4. Explain what further modifications need to be made. 5. Make sure they feel at ease and are not constrained by their ideas and ability to think outside the box. The level of trust that is accorded in the company empowers the employees by giving them responsibility in matters of work and this forms a self-motivated workforce who do not avoid challenges.

I believe that as a leader, you should pride yourself with notion that your team are able carry out their responsibilities without you monitoring and overseeing their every move. This would also birth a level of confidence in your subordinates, knowing that their manager can easily delegate tasks to them whilst trusting in their ability to achieve the desired results. Empowering others is a far more effective method of building confidence

So, as a form of contentious conflict resolution to be applied on difficult cases involving employees: 1. Take charge and speak to the conflict party as a qualified representative in a controlled manner. 2. Ensure that all the persons involved in the conflict are listened to without prejudice. 3. State the key problems and potential solutions, avoiding taking a biased position. 4. Conduct a discussion on issues to promote collaboration and understanding of one’s or other’s points of view. 5. When it comes to declaring and assigning decisions and plans, you should do it strictly or authoritatively.