How can you handle misunderstandings during active listening?
Active listening is a key skill for servant leaders who want to build trust, empathy, and collaboration with their team members. However, active listening can also lead to misunderstandings if you don't pay attention to the verbal and non-verbal cues, the context, and the emotions of the speaker. In this article, you will learn how to handle misunderstandings during active listening and how to prevent them from affecting your relationship with your team.