How can you protect guests' privacy as a concierge?

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As a concierge, you are entrusted with sensitive information about your guests, such as their personal details, travel plans, preferences, and requests. Protecting their privacy is not only a professional duty, but also a way to build trust and loyalty. However, you may face challenges and dilemmas when dealing with different situations and stakeholders. How can you ensure that you respect your guests' privacy while providing excellent service? Here are some tips to help you.

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