How can you use active listening to understand healthcare policy more comprehensively?
As a patient advocate, you need to stay updated on the latest healthcare policies that affect your clients and your profession. But how can you make sense of the complex and often conflicting information that comes from different sources? One key skill that can help you is active listening. Active listening is the ability to listen attentively, empathetically, and critically to what others are saying, and to respond appropriately. In this article, you will learn how you can use active listening to understand healthcare policy more comprehensively, and how it can benefit your career development.
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