Struggling to engage non-technical teams in data governance?

Avoid jargon words and I don’t think trying to ‘storytelling’ our framework to non-technical members can help them to understand us. It’s like giving food reviewer raw ingredients instead of well-cooked meal. Always opt to: - Familiarize them with certain terms in data governance (there are many general term in data glossary, try to anchor it based on the business context) - Always share what’s in it for them - To have a business glossary is good to get everyone on the same page in the business especially during data governance action implementation😀

The key is to make data governance relatable and impactful. Focus on how it improves daily tasks, enhances customer experiences and drives business success. Use relatable language, analogies and real-life examples to signify benefits. Provide the right tools and training, fostering a culture where everyone feels connected to the organisation's data driven goals. Making data governance accessible to all can transform your team's approach and boost overall performance.

Engaging non-technical teams in data governance can be challenging, but reframing it as a business asset rather than a technical necessity can make a difference. Suppose you're at a marketing firm where the non-technical staff struggles to see the relevance of data governance. Show them how clean, well-governed data directly impacts their campaigns by increasing targeting accuracy and customer insights. Use a real example where poor data quality led to a failed campaign, then demonstrate how robust data governance could have prevented the loss. This approach highlights the practical benefits, making data governance more relatable and valuable to non-technical teams.

Effective data governance is most successful when driven by business needs. Although data governance requires a collaborative effort, it is essential for non-technical roles to feel confident in using data effectively. Emphasizing the business drivers and showing how their roles directly contribute to overall performance and success enhances their importance. A key strategy is to incentivize their contributions with SMART metrics, for ex., - Contributions to business objectives - Risk reduction - Improved operational efficiency

Start by breaking down complex concepts into easily understandable terms, avoiding technical jargon. Use visual aids and practical examples that relate to their everyday tasks. Implement user-friendly tools and platforms that streamline data access and usage. Provide step-by-step guides and tutorials to help them navigate these tools confidently. Encourage regular feedback and create open channels for communication to address any issues promptly. Establish clear roles and responsibilities, and recognize and reward their contributions to promote ongoing involvement.

Engaging non-technical teams in data governance starts with showcasing the benefits. Highlight how data governance enhances decision-making, increases efficiency, and ensures compliance with regulations. Use real-life examples to illustrate how accurate data leads to better outcomes. Simplify technical jargon and focus on practical implications relevant to their roles. Provide interactive training sessions and hands-on workshops to build data literacy. Foster a collaborative culture by involving them in governance discussions and decisions. Offer continuous support and resources to address their concerns and demonstrate the value of their contribution to the organization's success.

Simplifying participation in data governance for non-technical teams involves creating tailored training programs, ensuring strong leadership support, and maintaining clear communication. Foster a supportive environment with flexible participation options, regular updates, and feedback. Recognize contributions through incentives and integrate governance into existing workflows. Invest in user-friendly tools and establish clear policies. This empowers non-technical teams to actively and confidently engage in data governance.