What are the benefits of using a competency-based approach to QHSE training and development?

Desde mi experiencia como auditora y asesora, este enfoque no solo asegura que los conocimientos adquiridos sean aplicables y pertinentes al contexto de cada organización, sino que también se alinea con los principios de normas ISO, que promueven la competencia del personal como un pilar fundamental para cumplir con los requisitos del sistema de gestión. Adaptar los objetivos y métodos a las necesidades específicas de los equipos es clave para asegurar una mejora continua y que las competencias adquiridas se reflejen en el desempeño real. En mi rol, siempre he buscado que las capacitaciones estén alineadas con los resultados esperados y no simplemente en la teoría.

In my opinion Competency based approach for QHSE which is basically build on specific knowledge and skills will helps for objectives content and assessments more precisely and easily. as it will very from industry to industry e.g for chemical industries HIRA, emergency preparedness, compliance, Legal and other requirements differs drastically with either paper or manufacturing firms.so competency based approach helps for training, skill development, performance and adaptability for changes, engagement and knowledge sharing will improve safety and quality of organizations in large as this topic will need situation, activity and process understanding in QHSE perspective.

A abordagem baseada em competências para treinamento e desenvolvimento em QSMS é extremamente eficaz porque garante que os colaboradores adquiram habilidades práticas e relevantes para suas funções. Ela vai além da teoria, alinhando-se às necessidades específicas de cada organização e ao cumprimento dos requisitos das normas ISO, que priorizam a competência do pessoal. Ao focar no desenvolvimento de competências essenciais, a organização não só melhora o desempenho real das equipes, mas também promove a melhoria contínua e a conformidade com os sistemas de gestão, resultando em melhores resultados e maior eficiência operacional.

1. Targeted Skill Development 2. Improved Compliance and Risk Management 3. Increased Employee Engagement and Retention 4. Enhanced Performance and Productivity 5. Improved Quality of Work and Processes 6. Scalability and Adaptability 7. Measurable Outcomes 8. Stronger Safety Culture 9. Cost-Effective Training 10. Support for Continuous Professional Development (CPD) In summary, a competency-based approach to QHSE training ensures that employees are equipped with the right skills and knowledge to maintain high standards in quality, health, safety, and environment, while also contributing to improved compliance, risk management, and organizational efficiency.

Clear Skill Expectations: Ensuring employees know exactly what is expected in terms of performance. Targeted Training: Training is focused on developing the specific skills needed for safe and efficient work. Improved Performance: Employees gain practical, role-specific knowledge and skills that can be directly applied in their daily tasks. Consistency Across the Organization: A competency-based approach ensures that all employees meet the same standards, and that training is consistent across departments and teams. Better Risk Management: Maintain compliance with regulations, reducing workplace incidents. Measurable Outcomes. Enhanced Career Development. Regulatory Compliance: meet industry-specific QHSE regulations and standards.

A competency-based approach to QHSE training and development provides several benefits, including enhanced learner motivation and engagement, improved performance and productivity, and greater quality and consistency in QHSE outcomes. This method reduces risks and costs associated with QHSE incidents and non-compliance while fostering a culture of continuous learning and improvement. Learners can see the training's relevance to their roles, acquire competencies specific to their tasks, and adhere to established best practices. Additionally, they can identify potential QHSE hazards, receive feedback and recognition for their competencies, and recognize their strengths contributing to overall organizational success.

Un enfoque basado en competencias para la capacitación y desarrollo de QHSE es fundamental para crear un ambiente de trabajo más seguro y eficiente, algo que desde mi experiencia como auditora y asesora es esencial. Esta metodología asegura que cada empleado no solo entienda las mejores prácticas, sino que también aplique esos conocimientos a su contexto laboral específico, lo cual es clave en normas. Este enfoque fomenta una cultura de aprendizaje continuo, minimizando riesgos y costos relacionados con incumplimientos, al tiempo que eleva la motivación y compromiso de los empleados. Además, la retroalimentación constante permite identificar tanto fortalezas como áreas de mejora, impulsando el crecimiento y desarrollo profesional del equipo

A competency-based approach to QHSE training offers numerous benefits: -Personalized Learning: Employees learn at their own pace, focusing on skills they need, which keeps them engaged and reduces frustration. - Real-World Skills: It emphasizes practical skills, ensuring employees can apply what they learn directly to their jobs. - Efficiency: Training is targeted, saving time and resources by eliminating irrelevant content. - Boosted Confidence: Regular feedback helps employees track their progress, enhancing their confidence and job satisfaction. - Alignment with Goals: Skills developed align with business objectives, improving overall performance and customer satisfaction.

Un enfoque basado en competencias para la capacitación en QHSE asegura que los empleados adquieran las habilidades específicas necesarias alineadas con las normativas ISO 9001, 14001 y 45001. Desde mi experiencia como auditora, este proceso debe comenzar con un análisis de competencias, seguido de evaluaciones para identificar brechas, y culminar en la implementación de programas de formación prácticos, interactivos y adaptados a las necesidades del equipo. La evaluación continua asegura la efectividad del aprendizaje, fomenta una cultura de mejora y garantiza el cumplimiento normativo, minimizando riesgos y mejorando el desempeño en calidad, salud, seguridad y ambiente.

A competency-based approach to QHSE (Quality, Health, Safety, and Environment) training enhances employee performance and safety compliance by aligning training with specific competencies that support the organization’s strategic goals. To implement this, organizations should first define relevant QHSE competencies that reflect their vision. Next, assessments are needed to identify current competency levels and gaps among staff. Training programs should then be designed to address these gaps with clear learning objectives and engaging content, utilizing formats like blended learning or on-the-job training. Finally, evaluating training effectiveness through feedback, performance metrics, and QHSE audits fosters continuous improvement

Il faut tout d'abord élaborer un document qui répertorie les compétences nécessaires pour chaque poste lié au QHSE, en précisant les niveaux de maîtrise attendus (débutant, intermédiaire, expert). Par la suite concevoir des programmes de formation adaptés aux besoins individuels et aux lacunes identifiées chez les collaborateurs. Il existent pleins de méthodes internes et externes pour mesurer le niveau de compétence avant et après la formation (tests, mises en situation, feedback). Il faut créer un environnement saint ou toutes faiblesses ou manque de compétence et vu comme opportunité et il faut prendre en compte avec flexibilité les limites de chaque personne.

To implement a competency-based approach, follow these steps: Identify Competencies: Define the specific skills required for each job role. This sets the foundation for targeted training. Develop Standards: Create clear competency standards and assessment criteria to guide training and evaluation. Evaluate Performance: Observe employees performing tasks to assess their skills against established standards. Provide Targeted Training: Offer training that addresses identified gaps, ensuring it’s engaging and relevant. Support Continuous Learning: Encourage ongoing development with resources and feedback to boost confidence and competence

Un enfoque basado en competencias debería ser parte de la planificación estratégica de una organización; ya que alinea las necesidades de desarrollo de su capital humano con su propósito, misión, valores, principios y objetivos. Este enfoque enmarcado en QHSE permite a las organizaciones: -Alinear la capacitación con los objetivos estratégicos. - Desarrollar una fuerza laboral altamente calificada y comprometida. - Mejorar la cultura de seguridad y salud en el trabajo. - Aumentar la eficiencia y la eficacia de los procesos. - Cumplir con los requisitos legales y normativos. - Mejorar la imagen corporativa.

Personnellement j'utilise une approche multifacette. J'encourager l'auto-évaluation pour inciter chaque collaborateur à réfléchir sur sa propre performance, j'intègre les évaluations des supérieurs hiérarchiques , des collègues et des subordonnés ce qui me permet de bénéficier d'un retour à 360 degrés . En cas de doute ou d'évaluation différentes je fais recours à des experts externes qui observent les employés pour confirmer l'évaluation interne et obtenir une perspective objective sur les compétences. Les personnes capables de former sont encouragés automatiquement à devenir formateurs internes pour valoriser leur compétences et développer les compétences de leurs collaborateurs et collègues .