What do you do if your internal communication processes are outdated and inefficient?

Assessing present practices and determining pain spots is the first step towards improving antiquated and ineffective internal communication procedures. To improve productivity and streamline communication, provide contemporary platforms and technologies like project management software, instant messaging apps, and collaboration software. Establish transparent communication channels and protocols to guarantee that information moves between departments and teams effectively. Employee adoption of new tools and procedures can be facilitated by offering training and assistance. To continuously enhance and strengthen communication procedures, solicit staff feedback.

Se os processos de comunicação interna estão desatualizados e ineficientes, é essencial fazer uma revisão e implementar mudanças de melhoria. Algumas ideias que poderão te ajudar: - Faça uma análise detalhada dos processos de comunicação atuais. - Identifique os pontos fracos, como os gargalos de comunicação, falta de clareza nas mensagens, canais obsoletos etc. - Estabeleça metas claras para cada processo. - Identifique o que quer alcança, como: aumentar o engajamento, melhorar a produtividade, reduzir erros. - Promova uma cultura que valorize a comunicação aberta e transparente. - Reconheça e recompense os colaboradores por cada melhoria concretizada. - Considere novas tecnologias, como plataformas de colaboração online, intranet etc

This is the most important step. How many times have new tools or systems been put in place and then never fully used due to lack of training? Post-selection of the new tools and development of updated systems and processes, take the pause to develop the training and implementation plan. This does not mean you have to recreate the wheel or create your own materials. This could be a document that includes online trainings, YouTube videos, resources from the tool's website itself, and Loom or recorded Zoom videos by your team showing the tool, capabilities, expectations of use, and location. Training and access are also forms of internal communications.

Always be learning. Always be iterating. Ideally, you'll know if your outcomes are trending downward long before you declare your processes inefficient and outdated. Follow the outcomes. Follow the data. Improve your communications each time you write, each time you plan an event.

In a sense, the tools are irrelevant. Honest, clear, human communication doesn't need fancy bells and whistles. The principles are timeless. Tell a story. Relate. Connect. Have a two-way conversation.