What do you do if your professional relationships in corporate real estate are strained?

1 Acknowledge the problem

The first step to resolving any relationship issue is to acknowledge that there is a problem and that it affects your work. Ignoring or avoiding the problem will only make it worse and damage your reputation. Instead, be proactive and reach out to the other party to express your concern and willingness to work things out. Try to understand their perspective and empathize with their feelings. Don't blame, criticize, or accuse them of anything. Just focus on the facts and the impact of the problem.

3 Apologize sincerely

The third step is to apologize sincerely if you have done or said something wrong or hurtful. Apologizing is not a sign of weakness, but a sign of responsibility and integrity. It shows that you care about the relationship and that you are willing to admit your mistakes and learn from them. However, your apology must be genuine and specific. Don't use vague or conditional statements like "I'm sorry if you felt that way" or "I'm sorry but you also did this". Instead, say something like "I'm sorry for doing this" or "I'm sorry for saying that". Explain how you will avoid repeating the same mistake in the future.

4 Seek a solution

The fourth step is to seek a solution that works for both parties. A solution is not a compromise or a concession, but a mutually beneficial outcome that meets both parties' interests and goals. To find a solution, you need to brainstorm ideas, evaluate options, and negotiate terms. You also need to be flexible, creative, and cooperative. Don't insist on your way or the highway, but look for ways to create value and synergy. Don't focus on who is right or wrong, but on what is best for the relationship and the project.

5 Follow up

The fifth step is to follow up on the solution and the relationship. Follow up means keeping your promises, delivering on your commitments, and checking in regularly. It also means providing feedback, recognition, and appreciation. By following up, you show that you are reliable, trustworthy, and supportive. You also reinforce the positive aspects of the relationship and prevent future problems. Follow up can help you build rapport, loyalty, and referrals.

6 Learn and grow

The sixth step is to learn and grow from the experience. Learning and growing means reflecting on what went wrong, what went well, and what you can do better next time. It also means seeking feedback, advice, and mentorship from others. By learning and growing, you improve your skills, knowledge, and attitude. You also enhance your reputation, credibility, and confidence. Learning and growing can help you achieve your goals, advance your career, and enjoy your work.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?