Your team is hesitant about new virtual training platforms. How can you overcome their resistance?

Understand Fears Begin by understanding the specific fears and concerns your team has about the new virtual training platforms. Are they worried about the complexity, potential technical issues, or the effectiveness of virtual training? Acknowledging and addressing these fears shows empathy and can help reduce resistance.

Change is a HUGE challenge for most organisations. it’s the risk of loss, the risk of new arenas. So I wi would delay with the underlying fear around change and would appease this fear by showing them what is possible and take time with them as they understand the new implementation

It's important for the team to understand the tool. Start with a small group of trial participants. Allow them full access, provide a few options so they know what to test, and then ask questions about the experience. Categorize their feedback and directly use that feedback to understand the why. Now you know what you need to mitigate.

Most people hate change, therefore it is important to present the reasons why your change are beneficial to your team and your company as a whole. Share with them the value this will bring to them and you have a much better chance of them embracing it and engaging in the training content.

Highlighting the benefits and identifying the drawback basically showing the good the bad and the ugly with full transparency is the way forward. It wouldn’t make sense just highlighting the benefits as they would know that there would be issues, so I’d be upfront and share this but also the solutions to any drawbacks

- Clearly explain how the new platform can improve training outcomes, increase efficiency, or offer new features that enhance the learning experience. - Share success stories or case studies where similar platforms have led to positive results in other organizations or contexts.

It's always important to make them understand that the training includes every aspects. To train in real , to train virtually both have their own advantages and disadvantages which must be tackled by a trainer. Making them understand that the platform set will be used for virtual trainings are going to be easy and will make sure to offer the support technically. If there is any issues raised in the middle of a training how it should be tackled and have a separate team which will assist the trainers in making them comfortable with the technical work. This might work.

- Organize introductory sessions or workshops to help the team become familiar with the new platform. Offer resources such as guides, tutorials, and FAQs. - Make yourself or a knowledgeable team member available to assist with any questions or issues that arise during the transition period.

I would provide case studies of other businesses that has gone through these changes and highlighting the success of the change. I would then support the with the transition over a period of months and incrementally and at each stage, get feedback from employees or the end users.

This is where a Virtual Producer becomes a vital source of support for those not familiar with the tech. Whether it's participants or the facilitator themselves, the Virtual Producer can calmly assist with technical support as well as providing a creative partner for the tools you want to use.

Encouraging feedback will help with iterations. The saying fail fast is apt here. Letting them know every step of the way that it won’t all go smoothly but te feedback will help create a better usr experience. The feedback will help users be an active part of the change.

- Ask for feedback on their experiences with the new platform and any difficulties they encounter. This can help you make adjustments and show that their opinions are valued. - Use the feedback to improve the implementation process or provide additional support where needed.

Showcase Success Share success stories and positive experiences from early adopters within the team or from other organizations. Demonstrating real-world examples of how the virtual training platforms have been beneficial can help convert skeptics and build trust in the new system.

Be the first person to jump in and play with it. Encourage others to use it as a sandbox. Fail together, figure it out together!

Lead by Example As a leader, actively use the new virtual training platforms and showcase their benefits through your own actions. Demonstrate your commitment to the transition by participating in training sessions and utilizing the platforms for your tasks. Leading by example can inspire your team to follow suit.