You're dealing with a difficult investor. How can you manage the situation?

1 Understand their perspective

The first step to managing a difficult investor is to understand their perspective and expectations. Why are they unhappy with your research? What are their goals and motivations? How do they measure success and value? Try to put yourself in their shoes and empathize with their concerns. This will help you avoid taking their criticism personally and communicate with them respectfully and constructively.

2 Acknowledge their feedback

The second step to managing a difficult investor is to acknowledge their feedback and show that you appreciate their input. Don't ignore, dismiss, or argue with their comments, even if you disagree with them. Instead, thank them for sharing their opinions, repeat their main points, and ask clarifying questions if needed. This will show that you are listening, understanding, and willing to learn from them.

4 Negotiate a solution

The fourth step to managing a difficult investor is to negotiate a solution that satisfies both parties. Don't impose your own agenda or compromise your research integrity. Instead, identify the common ground and the areas of disagreement, and propose options and alternatives that address both your and their needs and interests. This will show that you are flexible, collaborative, and solution-oriented about your research.

5 Follow up and follow through

The fifth step to managing a difficult investor is to follow up and follow through on your agreed actions and commitments. Don't leave the conversation hanging or forget about the feedback. Instead, confirm the next steps and deadlines, document the key points and outcomes, and update them regularly on your progress and achievements. This will show that you are reliable, accountable, and responsive about your research.

6 Maintain a positive attitude

The sixth step to managing a difficult investor is to maintain a positive attitude and relationship with them. Don't let the negative emotions or conflicts affect your professionalism or performance. Instead, focus on the positive aspects and opportunities of your research, express your gratitude and appreciation for their support and collaboration, and seek constructive feedback and guidance from them. This will show that you are respectful, appreciative, and optimistic about your research.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?