You're faced with multiple urgent system outages. How do you decide which one to tackle first?
When you're in the hot seat of technical support and faced with multiple system outages, the pressure is on to act swiftly and effectively. Your decisions could have significant impacts on business operations, customer satisfaction, and revenue. It's crucial to have a game plan for prioritizing issues, ensuring you address the most critical problems first. This article will guide you through the process of making those tough calls with confidence and precision.