You're facing a client demanding discounts beyond limits. How do you negotiate win-win solutions?

This topic is a challenge, however it is possible to achieve it. 1. Yes or if we must be experts in our product and/or service and know the added value to consolidate it with our client 2. Know the strategy of the category and know if this is aligned with the objective 3. If it is something sporadic, it is important to negotiate a special purchase and define the temporality of this strategy The client will always ask us for a price reduction; We must provide a strategy with a purchasing experience for the customer that meets their expectations so that we do not have to resort to a price reduction.

Understand the client's underlying motivations and business drivers. Identify what the client truly values beyond the discount. Tailor your negotiation strategy to align with these insights, offering alternatives that deliver value.

Engage in open dialogue to understand the client's position. Show empathy and appreciation for their business. Use the rapport to explain the value of your product or service clearly.

Look for ways to add value without cutting prices. Offer additional services or support that are low-cost but high-value to the client. Maintain your pricing integrity while enhancing client satisfaction.

Establish clear limits on discounts early in the process. Communicate these boundaries with tact and professionalism. Protect your pricing strategy while respecting the client’s business interests.

Customers can feel more valued and their budget constraints better managed with flexible payment terms, complimentary licenses, negotiating additional license count to offer more per unit cost etc

Consider alternative solutions like different product tiers or payment terms. Show flexibility and creativity in finding mutually beneficial arrangements. Offer options that meet the client's budget constraints without compromising your value.

Ensure the client feels heard and valued post-negotiation. Clarify details and confirm the agreement to avoid misunderstandings. Reinforce the value of your partnership and set the stage for future dealings.