You're facing conflicting panelists at a conference. How can you facilitate a productive discussion?

1 Establish Ground

Before diving into the discussion, it's essential to set the stage for a respectful exchange. Begin by acknowledging the expertise of each panelist and emphasizing the value of diverse perspectives. Encourage panelists to listen actively and respond thoughtfully, fostering an environment where disagreement is not only accepted but appreciated for its potential to deepen understanding. By establishing ground rules that promote civility and open-mindedness, you lay the foundation for a productive conversation, even when opinions diverge.

2 Navigate Tension

As the moderator, you'll need to navigate tension skillfully to keep the discussion on track. When conflicts arise, intervene diplomatically by reframing contentious points as opportunities for clarification or deeper exploration. Use open-ended questions to guide panelists back to the topic at hand and remind them of the common goal: to engage in a meaningful dialogue that benefits the audience. Your calm demeanor and ability to redirect conversation will help maintain a constructive atmosphere.

3 Balance Voices

In a panel with conflicting viewpoints, it's crucial to ensure that all voices are heard. Pay attention to the dynamics of the conversation and interject when necessary to give quieter panelists a chance to speak. Be mindful of not allowing dominant personalities to overpower the discussion, and use your authority as a moderator to redistribute the floor equitably. This balance allows for a richer, more comprehensive exploration of the subject matter.

4 Embrace Complexity

A productive discussion doesn't shy away from complexity; it embraces it. Encourage panelists to unpack their arguments, providing context and nuance to their positions. This approach not only deepens the audience's understanding but also highlights the multifaceted nature of the topic. As a facilitator, your willingness to delve into the intricacies of each viewpoint demonstrates your commitment to a thorough and balanced discourse.

5 Encourage Synthesis

While it's important to address conflicting views, also strive to identify areas of agreement or complementary insights among panelists. Encourage synthesis by pointing out commonalities and suggesting ways in which differing opinions might converge on a shared understanding or solution. This collaborative aspect of the discussion can often lead to innovative ideas and breakthroughs that are only possible through the collective wisdom of diverse experts.

6 Summarize Progress

Throughout the discussion, periodically summarize key points and progress made. This not only helps the audience follow along but also reinforces the value of the debate. Acknowledge when a consensus has been reached or when valuable insights have emerged from the exchange of differing opinions. Your summaries serve as a roadmap, guiding the panel towards a conclusion that reflects the depth and breadth of the discussion.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?