When structural analysis hits a snag, managing client information requests becomes crucial. Here's how to maintain transparency and trust:
- Communicate proactively, giving clients regular updates even if there's no new progress.
- Set realistic expectations by providing a revised timeline based on current delays.
- Offer interim solutions or partial data that might help the client proceed with other work.
How do you handle information requests when facing unexpected delays?
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📞 Communicate Clearly: Provide timely updates on the cause of delays and outline the steps being taken to resolve them. 📊 Share Interim Results: Offer preliminary findings or partial analysis to keep the client informed and engaged. 🕒 Set Realistic Expectations: Clearly outline revised timelines, ensuring the client understands when to expect the completed work. 📁 Provide Documentation: Share any relevant documents or reports that can address their immediate concerns.
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