Dealing with a client who demands constant project updates. How do you maintain clear communication channels?
Project coordination is a critical skill, especially when you're faced with a client who requires frequent updates on project progress. Understanding how to effectively communicate with such clients without compromising the project's workflow or your team's productivity is vital. It's about striking the right balance between transparency and efficiency, ensuring the client feels informed and involved, while also maintaining clear, streamlined communication channels that don't become a burden.
-
Set clear expectations:Right from the start, make sure the client knows when and how you'll provide updates. This sets boundaries and eases their anxiety, as they'll understand what to expect and when to expect it.
-
Empower with tools:Teach clients to use project management software that allows them to track progress independently. This reduces their need to reach out and frees up your time for other pressing tasks.