Dealing with colleagues focused on short-term gains, how can you ensure long-term quality objectives are met?

Une chose que j'ai trouvé utile dans le parcours professionnel , surtout dans l'organisation et l'instauration d'un système solide et rentable pour atteindre aux objectifs

Em um mundo de constantes mudanças e aprendizados contínuos, engajar uma equipe em um objetivo de longo prazo é um desafio significativo. No entanto, é crucial para o sucesso sustentável de qualquer organização.Estabelecer milestones claros e alcançáveis, Implementar OKRs para mensurar o progresso, celebrar pequenas vitórias ao longo do caminho e manter uma comunicação transparente sobre o progresso e os desafios são técnicas que podem auxiliar e motivar os times junto ao objetivo coletivo final. Ao fomentar essas pequenas conquistas, você não apenas mantém a motivação da equipe, mas também cria um senso de progresso tangível em direção ao objetivo final.

Para alcançar objetivos de qualidade a longo prazo, é crucial alinhar as visões da equipe e promover a comunicação aberta sobre a importância dos padrões de qualidade. Estabelecer marcos claros, implementar e utilizar metodologias de gestão como BSC ou OKRs e comemorar pequenas vitórias ajuda a manter a motivação e a sensação de progresso. Dessa forma, todos entendem que a qualidade é um objetivo coletivo, essencial para o sucesso sustentável da organização.

Cómo procesos de apoyo a la cadena de valor, la calidad, la prevención de riesgos laborales, el cuidado del medio ambiente, entre otros más procesos que son parte del mapa de procesos y que en ocasiones se las deja en segundo plano, son tan importantes para la continuidad del negocio. Conseguir un cliente tiene su complejidad, mantener la confiabilidad y fidelidad del cliente requiere el compromiso de todo el equipo de trabajo, cumplir los estándares de calidad establecidos, tiempos de entrega, entre otros cumplimientos

In a world of constant change and continuous learning, engaging a team on a long-term goal is a significant challenge. However, it is crucial for the sustainable success of any organization. Establishing clear and achievable milestones, implementing OKRs to measure progress, celebrating small victories along the way, and maintaining transparent communication about progress and challenges are techniques that can help and motivate teams towards the final collective goal. By fostering these small achievements, you not only maintain team motivation but also create a sense of tangible progress toward the end goal.

As a leader is critical you give people the opportunity to step away from the day today and look at things on a long-term basis so ensure you have structured time in the working week to take people out of immediate priorities and have good data analysis to go through which talks about what need ultimately to improve in the medium term. Agree an action plan and then make sure you sit down periodically and review it with the teams that’s the best way to switch the dial from short term focus to a more balance view

While helpful in tracking performance, KPIs can sometimes create a short-term focus that undermines long-term goals. For example, prioritizing metrics like "monthly sales targets" might lead to tactics that boost numbers temporarily but harm customer trust or product quality. This narrow focus can foster a culture where immediate gains overshadow sustainable practices. Balancing KPIs with a broader strategic view is crucial to ensure that short-term metrics support, rather than compromise, long-term success.

To ensure long-term quality objectives are met while dealing with colleagues focused on short-term gains, educate peers on the importance of quality through workshops, case studies, and real-world examples. Highlight the long-term benefits of quality, such as reduced rework, customer satisfaction, and lower maintenance costs. Show how poor quality leads to technical debt and lost opportunities. Encourage adopting best practices like code reviews, automated testing, and continuous integration. Foster a culture of learning by sharing resources, success stories, and encouraging discussions on quality's impact on sustainable growth.

Educating your peers about the principles of quality management can create a shared language and understanding. Offer insights into how quality management methodologies like Six Sigma or Total Quality Management (TQM) can enhance both short-term and long-term objectives. Highlight case studies or examples where a focus on quality has led to sustained success. By raising awareness, you can shift the focus from immediate results to a more balanced view that includes long-term quality.

Em minha jornada profissional, percebi a importância de estabelecer benchmarks claros para manter a qualidade. Aprendi usar KPIs para medir o desempenho de curto prazo e o progresso em direção às nossas metas de longo prazo. Regularmente, adotamos o habito de revisar esses KPIs com a equipe, discutindo o progresso e identificando áreas que precisavam de ajustes recorrentemente. Essa prática não só nos ajudou a manter o foco, mas também reforçou a ideia de que a qualidade é um processo contínuo. Com o tempo, vimos melhorias significativas na qualidade do nosso trabalho e na satisfação dos nossos clientes, comprovando que essa abordagem realmente funciona.

Setting clear benchmarks is a practical step towards maintaining quality. Use Key Performance Indicators (KPIs) to measure both short-term performance and progress towards long-term quality goals. Ensure these benchmarks are realistic, achievable, and aligned with the company's strategic objectives. Regularly review these KPIs with your team to track progress and make necessary adjustments, reinforcing the idea that quality is an ongoing process.

The best way to encourage ownership is through demonstration of your own personal commitment to the quality agenda As leader you should be talking about quality before anything else promptings its importance. By investing personal time in the agenda and understanding issues at the coal face

To ensure long-term quality objectives are met, encourage ownership by involving colleagues in the decision-making process. Show how their contributions directly impact the project's success and long-term outcomes. Foster a sense of responsibility by setting clear quality goals and linking them to individual performance metrics. Encourage team members to take pride in their work, celebrating successes and learning from failures.

Encouraging ownership among your colleagues can be a powerful motivator for maintaining quality standards. When team members feel personally invested in the outcomes of their work, they are more likely to prioritize quality. Foster an environment where everyone's contributions towards quality are recognized and valued. This sense of ownership will help balance short-term pressures with a commitment to long-term excellence.

Implementing a robust feedback system is critical for continuous quality improvement. Encourage colleagues to provide and receive constructive feedback on work processes and outcomes. Use this feedback to identify areas for improvement and to celebrate successes in meeting quality standards. This loop of feedback and improvement ensures that quality remains a dynamic part of everyday work rather than a static, one-time goal.

Finally, be prepared to adapt your strategies as necessary. The business environment is ever-changing, and what works for one project may not work for another. Stay flexible and be willing to revise your approach to quality management in response to new information or changing circumstances. By being adaptable, you can help your team navigate the tension between short-term pressures and long-term quality goals, ensuring that quality remains a priority regardless of the situation.

- Know Your #Audience: Identify the specific motivations of your colleagues who are focused on short-term gains. For instance, if the team is primarily driven by measurable results or bonuses, tailor your arguments to show how long-term quality can also meet these motivations. - Continuous #Communication: Reinforce communication about long-term quality gains in a continuous and adaptive manner, depending on project developments and results achieved. - Specific #Training and #Development: Offer short and targeted training that demonstrates how certain quality practices can be quickly integrated into daily work without adding excessive workload.

Estar preparado para adaptar suas estratégias é um ponto decisório em um ambiente de negócios em constante mudança. O que funciona para um projeto pode não funcionar para outro; por isso, é importante manter-se flexível e disposto a revisar sua abordagem de gerenciamento de qualidade conforme novas informações ou circunstâncias surgem. Essa adaptabilidade é um diferencial estratégico, por permitir que você e sua equipe naveguem entre as pressões de curto prazo e as metas de qualidade de longo prazo. Ao ser adaptável, você garante que a qualidade continue sendo uma prioridade, independentemente da situação.