How can you communicate and collaborate with BPO call center providers during risks and crises?
Business process outsourcing (BPO) is a common strategy for many companies to reduce costs, increase efficiency, and access specialized skills. However, BPO also involves some risks and challenges, especially when unexpected crises occur. How can you communicate and collaborate with your BPO call center providers during such situations? Here are some tips to help you manage BPO risks and crises effectively.
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Tripta ChaudharySr. Director - Operations, Teleperformance
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Ravish JainGlobal Enterprise Risk Management Head of Digital Operations @ Wipro Limited | Operational Risk Management, Policy…
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Pradeep N.Executive Director - Head of Talent Acquisition at Collabera with expertise in Staffing & Recruitment