How can you get customer feedback after staff training?

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Customer service training is an essential investment for any business that wants to improve customer satisfaction, loyalty, and retention. But how do you know if your training is effective and meets the needs and expectations of your customers? One of the best ways to measure the impact of your training is to get customer feedback after staff training. In this article, you will learn how to design, collect, and analyze customer feedback to evaluate and improve your customer service training.

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