How do you balance CRM innovation with data privacy and security?
Customer relationship management (CRM) is a vital strategy for any business that wants to attract, retain, and delight its customers. But CRM is not a static field. It evolves constantly with new technologies, trends, and customer expectations. How do you balance CRM innovation with data privacy and security? In this article, we will explore some of the challenges and opportunities of CRM innovation culture, and share some tips on how to foster it in your organization.