How do you communicate with edge AI stakeholders?

1 Know your audience

The first step to communicate with edge AI stakeholders is to understand who they are, what they need, and what they expect from you. Different stakeholders may have different levels of technical knowledge, interest, and influence on the edge AI project. For example, users may want to know how the edge AI device works, what benefits it offers, and how to use it safely. Developers may want to know how to design, test, and deploy the edge AI application, what tools and frameworks to use, and how to optimize the performance and accuracy. Managers may want to know how the edge AI project aligns with the business goals, what resources and risks are involved, and how to measure the outcomes and impact. Regulators may want to know how the edge AI project complies with the ethical, legal, and social standards, what data and models are used, and how to ensure transparency and accountability. Knowing your audience will help you tailor your message, tone, and format to suit their needs and preferences.

2 Use clear and consistent language

The second step to communicate with edge AI stakeholders is to use clear and consistent language that avoids jargon, ambiguity, and confusion. Edge AI is a complex and evolving field that involves many technical terms and concepts that may not be familiar or intuitive to all stakeholders. Therefore, you should explain the meaning and relevance of any acronyms, abbreviations, or technical terms that you use, and provide examples or analogies to illustrate them. You should also use consistent terminology and definitions throughout your communication, and avoid using synonyms or variations that may cause misunderstanding or inconsistency. For example, if you use the term "edge device" to refer to the device that runs the edge AI application, you should not switch to "edge node" or "edge server" in the same context.

3 Choose the appropriate medium and format

The third step to communicate with edge AI stakeholders is to choose the appropriate medium and format that matches the purpose and context of your communication. Different mediums and formats have different advantages and disadvantages in terms of accessibility, interactivity, and engagement. For example, you may use email, phone, or video call to communicate with individual or small groups of stakeholders, depending on their availability and preference. You may use online platforms, such as blogs, podcasts, or webinars, to communicate with larger or more diverse audiences, depending on your goal and content. You may use text, images, audio, or video to communicate your message, depending on the complexity and clarity of your information. You may use formal or informal style, depending on the relationship and expectation of your stakeholders.

4 Provide relevant and accurate information

The fourth step to communicate with edge AI stakeholders is to provide relevant and accurate information that supports your message and builds your credibility. Edge AI is a fast-changing and competitive field that requires constant updating and validation of your information. Therefore, you should provide information that is relevant to your edge AI project, such as the data sources, models, algorithms, architectures, and performance metrics. You should also provide information that is accurate and verifiable, such as the sources, methods, results, and limitations of your edge AI project. You should avoid providing information that is outdated, inaccurate, or misleading, such as the assumptions, biases, or errors of your edge AI project.

5 Solicit and address feedback

The fifth step to communicate with edge AI stakeholders is to solicit and address feedback that improves your communication and collaboration. Edge AI is a collaborative and iterative field that requires constant feedback and improvement of your edge AI project. Therefore, you should solicit feedback from your stakeholders, such as their opinions, questions, suggestions, or concerns, and address them promptly and respectfully. You should also provide feedback to your stakeholders, such as your appreciation, acknowledgement, or clarification, and follow up with them regularly and effectively. You should use feedback as an opportunity to learn, improve, and build trust and rapport with your edge AI stakeholders.

6 Highlight the value and impact

The sixth step to communicate with edge AI stakeholders is to highlight the value and impact that your edge AI project delivers and creates. Edge AI is a valuable and impactful field that can solve real-world problems and create positive outcomes for various domains and sectors. Therefore, you should highlight the value and impact of your edge AI project, such as how it solves a specific problem, how it improves a specific process, how it enhances a specific experience, or how it contributes to a specific goal. You should also highlight the value and impact of your edge AI stakeholders, such as how they are involved, how they benefit, or how they influence the edge AI project. You should use stories, examples, or testimonials to demonstrate the value and impact of your edge AI project and stakeholders.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?