How do you evaluate and coach your construction team?

2 Use key performance indicators

Key performance indicators (KPIs) are measurable values that indicate how well your team is performing in relation to your goals and expectations. You should use KPIs to monitor and track your team's progress and performance on a regular basis, such as weekly, monthly, or quarterly. Some examples of KPIs for construction teams are productivity, quality, safety, cost, and customer satisfaction. You should use KPIs to identify strengths and weaknesses, celebrate successes, and address problems.

3 Conduct performance reviews

Performance reviews are formal and structured evaluations of your team's performance over a specific period of time, such as a year or a project. You should conduct performance reviews with each team member individually, and use them as an opportunity to review their KPIs, goals, and expectations, as well as their skills, competencies, and development needs. You should provide constructive and balanced feedback, praise, and criticism, and listen to their feedback, concerns, and suggestions. You should also set new or revised goals and expectations, and create a development plan for each team member.

4 Provide coaching and mentoring

Coaching and mentoring are ongoing and informal ways of supporting and developing your team's skills and competencies. You should provide coaching and mentoring to your team members throughout the project, and tailor them to their specific needs and goals. You should use coaching and mentoring to guide, advise, motivate, and challenge your team members, as well as to share your knowledge, experience, and best practices. You should also encourage your team members to coach and mentor each other, and to seek external coaching and mentoring opportunities.

6 Involve your team in decision making

Involving your team in decision making is a way of empowering and engaging them in your construction projects. You should involve your team in decision making by soliciting their opinions, ideas, and suggestions, and by giving them autonomy and responsibility for their tasks and outcomes. You should also involve your team in problem solving, risk management, and change management, and by supporting them in implementing their decisions. You should also respect and trust your team's decisions, and provide them with constructive feedback and guidance.

7 Here’s what else to consider

This is a space to share examples, stories, or insights that don’t fit into any of the previous sections. What else would you like to add?