You're struggling to boost customer retention in e-commerce. How can you turn things around?
Customer retention is the linchpin of a thriving e-commerce business. It's the art of keeping your customers coming back for more, and it's crucial because it costs less to retain an existing customer than to acquire a new one. In e-commerce, where competition is fierce and customer loyalty is fickle, mastering retention strategies can be the difference between flourishing and floundering. If you find yourself struggling to keep customers engaged, don't worry. You're about to discover some effective tactics to enhance customer loyalty and encourage repeat business.
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Eric MarshVice President, Technology | Dir/Sr Director eCommerce | Retail, B2B Consulting, eCommerce Integration | Optimizing…
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Jumana SharkasE-commerce Production & Operations Leader | Creative Director | Content Creation | Luxury & Retail | E- Retail | ikona…
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Sanjeev PandeyE-commerce | Enabler |Digital-Evangelist I Modern Trade | D2C | Retail Sales | FMCG | Marketing Enthusiast