To mediate tensions between senior and junior team members, start by creating a neutral, respectful space where both sides feel heard. Facilitate a dialogue that allows each group to express their perspectives without interruption, focusing on shared goals rather than personal grievances. Identify the root causes of the tension, such as miscommunication, power dynamics, or differing expectations. Encourage empathy by highlighting the unique strengths and contributions of each group, fostering mutual appreciation. Work collaboratively to establish clear expectations, roles, and solutions that address concerns on both sides. Follow up regularly to ensure the agreed actions are implemented and relationships improve over time.

When tensions rise between senior and junior team members, i start by listening to both sides individually to understand their concerns. Identify the root causes, like communication gaps or misunderstandings about roles, and then bring both together for an open discussion in a respectful setting. Focus on shared goals to foster collaboration and find solutions that benefit the whole team. Clarify roles, responsibilities, and expectations to avoid future conflicts, and encourage mutual respect by highlighting the unique contributions of both seniors and juniors. Follow up regularly to ensure the team environment stays positive and productive.

Speak to both parties separately and understand their current situation, views or concerns. Identify the issues and provide some feedback or suggestions to have a more open mindset so that they can analyse things with a different perspective or angle. Next, arrange to have an open group discussion, with the mentor or lead being the mediator. Help to facilitate the discussion and set rules to be respectful and polite to each other. Ensure and remind everyone to be calm and level minded. Clarify and address the issues or the misunderstandings with the end goal to unify the team or to have their priorities aligned. Do regular checks and emphasize on healthy and proper communication practices within the team.

To mediate effectively between senior and junior team members with rising tensions, always listen to both sides and acknowledge their concerns. Create a safe space for respectful communication and remind everyone of the team's common goals. I also helps to address any specific conflicts directly and provide constructive feedback. Make sure you set clear expectations for behavior moving forward and follow up to ensure the team continues to work together smoothly.

Actions I’d Take: • Hold regular feedback sessions for team members to share their concerns openly. • Assign tasks requiring collaboration between senior and junior members to build mutual understanding. • Promote clear communication rules, such as no interrupting during meetings and keeping emails professional. • Create a responsibility matrix to clarify each team member’s duties. • Facilitate structured conversations where each party shares concerns and listens to the other. • Arrange team-building activities to strengthen relationships in a non-work environment. • Pair senior and junior members in informal mentorships to build trust and collaboration.