Last updated on May 2, 2024

What do you do if your account managers lack self-awareness in developing emotional intelligence?

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As an account manager, possessing emotional intelligence (EI) is crucial for effectively managing relationships and ensuring customer satisfaction. However, when account managers lack self-awareness, a key component of EI, it can lead to misunderstandings and strained relationships with clients. If you notice this gap in your team, it's essential to address it to maintain strong client relationships and a positive work environment.

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