Last updated on Jul 28, 2024

Your client doubts the importance of maintenance procedures. How can you convince them of its necessity?

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Understanding the skepticism surrounding maintenance procedures is common in field service engineering, especially when your client is focused on immediate results and cost-savings. However, regular maintenance is a cornerstone of any well-functioning system. It's akin to health check-ups for machinery; skipping them can lead to severe issues down the line. By maintaining equipment, you ensure its reliability, longevity, and efficiency, which translates to fewer breakdowns, reduced downtime, and ultimately, cost savings. Convincing your client of the necessity of maintenance involves demonstrating its value in preventing larger, more expensive problems and ensuring their operations run smoothly.

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