Your company is growing fast. How can you keep your employees engaged and productive?

Ask team lead/manager to upskill employee as per need. Have regular all hands-on meeting to understand challenges/bottlenecks and how to remove them. Understand industry best practices and implement them.

Alinhamento de visão, missão e valores seria o ponta pé inicial, deixar claro a regra do jogo o que se espera de cada um e seus respectivos prazos e limites são essencial para engajar. Outro aspecto muito importante de engajamento é a escuta ativa, em um projeto independente de seu tamanho ou complexidade se faz necessário ouvir todas a partes, pegar todas as visões. Fazer com que o time se sinta parte do processo é crucial para motivar, engajar.

Vision and values would be the transparency of any organization. Educate them about the same, so that everyone works healthier towards the same goals.

Company is growing fast, that means it is a sign that the employees are completely engaged, it means they are productive. It may not possible in a single day or month. It would take lot of efforts and time. One of the first and foremost step is to over communicate you vision and values. You keep on communicate your vision everywhere to everyone. How the vision is important to us, how an employee be the part of the vision, what is in it for an employee, you should clearly communicate and communicate and communicate. Values are guiding principles to achieve the vision. Only by the over communication we can engage the employees better and better.

Agree with this. It is always useful to know what the why of both the employer and the employee. Alignment of these values and vision are a must; and therefore be utilised to fuel the 🔥 to keep that work engine humming happily and sustainably.

In a fast growing company, defining role & responsibility for each and every one is very important as it helps employees to be aligned with the organization's strategic objectives. It reduces work duplication, minimises confusion and optimizes all resources allocation. It creates sense of accountability and commitment.

R & R - Roles and responsibilities/KPI/KAI plays a one of the major role to engage employees. Actually it starts with before joining. While acquiring talent itself we share Job description. If you define the clear cut job description with complete details, it will be one the pull factor to attract talent. Once the talent comes you should give micro level details about his roles and responsibilities which should include about all stake holders and all parties involved in the work.

The advantages of succession planning include improved employee morale and engagement as individuals see opportunities for career progression. It can also enhance overall organizational resilience by creating a pipeline of skilled individuals ready to step into critical roles. Succession planning can contribute to a more diverse leadership team, fostering innovation and different perspectives within the organization. Additionally, it helps in identifying and addressing skill gaps, ensuring that the workforce aligns with the evolving needs of the business.

Not sure if just a software would do the job. Succession planning is a people oriented approach and needs careful attention to aspirations. Software can perhaps collect data and put some method to madness though. If the structure and design of succession planning is clear and communicated well across the organisation, software can help automate transactions.

Feedback and recognition are two important pillars of employee engagement. Not only for engagement but also aid for employee retention. We should recognize the good works and people doing good works, you are bringing difference to the workplace with their initiatives irrespective of whether it is small or big. Feedback is a Gift. We should give constructive feedback for improvements. It should be open and clear with details.

O processo de feedback é de extrema importância no ciclo de gestão, o resultado, entrega, qualidade sempre precisa ser analisada entre as partes (líder x liderado) assim garante-se com que a entrega seja a contento, isto não é controlar, mas sim gerenciar. Nestas conversas sobre tarefas, se corrige ou elogia tanto a entrega quanto o comportamento do liderado, fazendo assim com que produção/resultado esteja sempre alinhada com a cultura da empresa. Promover o desenvolvimento de seu time é o que te fará crescer, entregar e engajar. Desta forma os colaboradores sentem-se reconhecidos, seja pelos feedbacks positivos de suas entregas ou de oportunidades que então os fazem mudar de rota para entregar e sentirem-se capazes.

Additionally, Organisation should have active system for seeking feedback from key stakeholders. This will help management / people leaders to drive the pace, direction and impact.

Feedback loop is crucial to have a healthy relationship in a team setting . Recognition come in many forms so best to know what is the best/usual form of recognition for a particular employee. Unfortunately, it is not a ‘one-sized fits all’ but can also be influenced by team culture along the way.

We should make the employees feel that each one of them are special for our company. The employee recognition is one such major ingredient in making employees feel special. Also, we should have open discussion on each and every minute attributes of the undertaking they are involved and let them make feel that each of them's opinion is valued Employee engagement activities are also another constituent for realizing each employee, and make them relaxed, also it will create a feel of company is giving importance to their mental relaxation! Have one-to-one feedback session at least once in a month!

Manter e proporcionar um ambiente colaborativo entre áreas, colaboradores ou liderados fará com que eles sintam-se parte de um todo, ao invés de ter competição de forma destrutiva, alguns gestores apostam que precisa existir competição entre o time para que o serviço aconteça, porém como um time esportivo ou organismo é uma empresa, cada parte precisa entregar o seu pedaço do processo para que tudo saia bem... sem contar que trabalhar em um ambiente colaborativo traz um clima excelente. Faz com que o time tenha olhar crítico em cada etapa, independe de ser a dele, gera-se maturidade em feedbacks entre departamentos, diminui muito o efeito da individualidade ... ambiente colaborativo te suporta e provoca uma entrega total.

As every contact centre involves in mutiple processes, cross-skilling agents not only develops employee skills but also enhances collaboration opportunities with other departments ultimately resulting in more skilled and adaptable workforce.

Want employees to stay engaed and stick around? Help them find something to originate and make successful. Implementing a new Workday module or Employee Engagement survey? Find a key team member that is passionate about them and champion them as a leader/expert for the subject. They'll begin taking ownership and will drive it forward, developing your internal talent and a sense of success.

Definitely! These are great key values. A good team knows how to identify the crux of an issue so they can collaboratively resolve the problems in front of them. They work through thick and thin; and are motivated not only with the material rewards but also with the problems that they knock off, as well as create products/services along the way.

Another important one is through Learning and development. It is also one of the key contributor for employee engagement and productivity enhancement. Identifying the individual training needs and fulfilling those needs and evaluating the effectiveness also plays a major role for productivity and engagement.