You're facing a chaotic Live Events setting. How can you build unshakable resilience?

While it's important to be flexible and problem solve quickly, be sure to stay true to your duties. Sometimes you will get conflicting feedback from multiple people at once. It's common to receive many different suggestions for fixing a technical or logistic issue, and not all of them will be correct solutions. You will not be able to follow 100% of the suggestions you are given in real-time during a live event. Learn to let go of some feedback while remaining cordial and pleasant under pressure. You will have to stay true to your core event goals and filter feedback rapidly, while remaining flexible and open.

Expect and embrace changes in live events. They will happen. Just like in life, it's not what happens, it's how you handle it. Strong communication internally and with your external partners is key to success.

Yep. Fail to prepare, prepare to fail but you must be ready for change. Nothing ever goes exactly to plan. Have your plan A, B, C, D. Etc but be ready to adapt. As an event announcer/compere. I’m always ready to ad-lib and go off off script but I can never do this unless I have the guidelines and scripts in my head. We draw the picture to detail in planning. Then when we deliver, we colour it in.

People and their actions are at the heart of every event. When we identify a problem and devise a potential solution, it's crucial to implement it swiftly to resolve the issue. As managers, it's essential to stay observant and listen attentively; most challenges are manageable if we remain calm and have contingency plans prepared. All in all, staying conscious and putting your heart into the role you have always helps!

Chaotic live event settings require resilience and a calm demeanour. To build this resilience, develop strong organisational skills, anticipate potential issues with contingency planning, and cultivate flexibility. Regularly debrief with your team after events to learn from experiences and improve, helping you handle future challenges with greater ease.

Have backup plans for critical components of the event such as equipment, personnel, and venue alternatives. Prepare for worst-case scenarios with strategies for rapid recovery to avoid disruptions.

In temporary event staffing, having contingency plans is a must in order to fully deliver on our client's requirements. Being proactive is the name of the game.

Working in the festival circuit allows little room for error with so many things happening simultaneously. Yet, I am the most relaxed during the live event itself. Thanks to the confidence in the team members in the right places, who know their roles and know levels of quick contingencies. Furthermore, being connected via multiple modes and in order: walkie-talkies (with channels assigned to different teams), an intranet data system, and a chat group helped keep communication intact. So when there's a hiccup, we first can refer to the planned sequences. If that isn't sufficient, we sometimes have a second order of backup option (aka Plan C). If not, we would reach out to the relevant teams and resolve collaboratively.

Stay Informed Keep yourself updated with the latest event details, weather conditions, or any industry trends that could impact your event. Staying informed gives you a better chance to anticipate and address issues proactively.

True it is ! Knowledge it power. Having it is easy, sharing it the way it needs to is tough. This is the exact reasons why off late we have been practising hiring folks way in advance & contribute least possible before they get into action. It is equally important to understand the understandings of the folks onto whom we invest our time & money. Because if the information channeled is not up to the mark there are risks involved. So as to be 100% sure as what is being circulated having meetings before the event, at-least 1 breakout during the event & a debrief post the event can chain up the ideas, information & process up to 99.99%.

I'M NOT CRYING, YOU'RE CRYING! Our favorite relationships are those that have a foundation of mutual respect and even when things get pressure packed, remaining calm and communicating through it is paramount.

Staying composed helps you think clearly and make smart decisions when things get hectic. Techniques like deep breathing or mindfulness can help manage stress in the moment. When you remain calm, you set the tone for the rest of the team, allowing everyone to focus on finding solutions instead of getting caught up in panic. Your steady presence becomes a grounding force that keeps things moving forward, no matter the situation.

Release your attachment to a certain outcome. Do your best, knowing that the outcome truly is not in your hands. Trust that however it goes is in everybody’s best interest. This will help you relax.

Keep Calm & Carry On. Having the whole event planned with all the contingency Plan A, B, C, D to Z needs a Calm & Composed mindset to execute it all. Placing everything in-line, with check points around the corners for its surety - an organiser / person-in charge will be guaranteed with an unseen storm that needs to be managed. Having practised all of the stress relief exercises & finishing stress management courses are merely few backup plans to set, unless he/she has got techniques / knacks of doing it which comes only through experience. This is gained when one has just survived in the environment earlier.

Cultivate Calm Maintain a composed demeanor, even when things go wrong. As a leader in the live events space, your calmness can set the tone for your entire team and reduce stress during high-pressure moments.

One thing to remember with this is you need to prepare by determining what it means to communicate clearly, are you LEO and using 10 code? Are you using plain language? Is there a Hierarchy for what takes precedence over other things- and most importantly, what are your tools of communication.

Communicate Clearly Ensure open, transparent communication with your team, clients, and vendors. Clear instructions and regular updates will minimize misunderstandings and align everyone’s efforts during the event.

When issues arise or a relationship is new, I tend to opt for verbal conversations versus over text or email. I feel like it's much more efficient and everyone is understood much more clearly. Email follow ups are helpful to everyone is kept in the loop.

Reflect and Learn After the event, reflect on what went well and what didn’t. Use this learning to improve your future event strategies, honing your resilience over time through experience.

Ma méthode pour tirer un enseignement d’une situation pénible : 1) Identifier clairement le moment qui m’a énervée, déçue, stressée… 2) Analyser le « comment » de la situation (la ou souvent les raisons). Concrètement : « Comment en sommes-nous arrivés là ? ». L’idée est d’identifier les actions en chaîne qui ont mené à la situation problématique. 3) Énumérer les actions mises en place, ou suggestions d’actions à réaliser, pour améliorer la situation. 4) Décrire les résultats obtenus suite à la prise de décision, ou attendus s’il n’y a pas eu de prise de décision.