You're facing power dynamics in healthcare collaborations. How can you effectively navigate them?

Delegar implica un paso crucial: generar confianza en el profesional o líder designado para una tarea específica. Aunque la delegación debe ir acompañada de seguimiento, esto no significa ejercer una supervisión excesiva. El afán por cumplir eficientemente una tarea no debe socavar la autoconfianza del líder. Es importante recordar que todo proceso tiene su tiempo.

Siempre debemos tener en cuenta que lo que comunicamos no siempre es lo que el equipo comprende. Por ello, después de explicar o comunicar una nueva tarea o acción, es importante consultar al equipo y llenar cualquier vacío de comprensión que puedan tener. Fomentar que expresen sus dudas nos permitirá lograr una comprensión eficiente del tema.

There is a great book from Keith Ferrazzi (Leading without authority) where he talks about the concept of co-elevation. If you are trusted as someone who gives candid feedback, the ability to influence is there. The first thing to do is to remove the idea that someone is 'right' during the conflict just because they have power and hierarchy. To do this may require the support of a network of individuals who understand the concept of co-elevation. The basic premise would be that we may not agree but lets find a way to move to a place that we can agree on and benefits both parties. I feel that you cannot dissociate it from communicating well unfortunately.

In healthcare management, promoting equity is crucial for effective collaboration. As a Revenue Cycle Associate, I understand that diverse perspectives can significantly enhance problem-solving and decision-making processes. By ensuring that all voices are heard, healthcare collaborations can avoid potential compliance issues and maintain accurate revenue management. This inclusive approach not only fosters trust among team members but also contributes to increased cash flow by leveraging the collective strengths of each collaborator.

In healthcare management, resolving conflict is crucial for maintaining a collaborative atmosphere. As a Revenue Cycle Associate, I have seen firsthand how power dynamics can impact the efficiency of medical coding, auditing, and the overall revenue cycle. By approaching conflicts with a problem-solving mindset and focusing on interests rather than positions, we can ensure compliance and accurate revenue, leading to increased cash flow. Constructive feedback and finding common ground are key in promoting equity and resolving conflicts effectively.