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The first most important process is Root cause analysis which needs to be done properly by collaborating with cross functional teams.
If recurrence of the issue is coming then we need to study & check the process properly.
If the issue is still not resolved then we need to monitor all the process & should look for each & every possible solution.
If not then further plan & go for process improvement/changes as per requirement.
All data related to process needs to be monitored & documented properly for further analysis to make its CAPA.
Final changes in the process will be carried out accordingly to resolve the issue.
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1.Automate Where Possible: Reducing manual testing through automation tools helps catch recurring issues faster and frees up your QA team to focus on more complex problems. Automation not only saves time but ensures consistent execution of test cases.
2.Build CFT Collaboration: Encourage collaboration between developers, QA, and product teams to ensure faster resolution of issues. When communication is streamlined, technical problems can be identified and addressed earlier in the development cycle
3.Set Clear Priorities: Not all technical issues are created equal. It’s important to establish clear criteria for prioritizing issues based on their impact on the product or user experience. This helps focus resources where they are most needed
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I faced recurring technical issues in QA, they quickly turned into bottlenecks that slowed us down. To prevent this from happening again, I started by digging into the root cause. For example, we kept running into the same bug with a particular feature. Instead of just fixing it each time, we worked with the development team to rewrite that part of the code. This stopped the bug from popping up repeatedly.
I also set up regular check-ins with the team to discuss any recurring problems. Once, a team member flagged a tool issue that caused delays. We switched to a more reliable tool, and it made a big difference. By tackling the core issues and improving communication, we reduced bottlenecks and kept the process running smoothly.
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To prevent project delays caused by ongoing technical issues in QA, it's essential to:
Establish a strong issue tracking system to document and prioritize problems.
Perform thorough root cause analysis to avoid repeating the same issues.
Promote a culture of continuous improvement, where teams regularly share knowledge and effective solutions.
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To solve this problem, the company can start using automation tools like Selenium WebDriver, Appium, or Cypress.io for testing web and mobile apps. These tools can automatically test things that are done repeatedly, making the testing process faster and smoother