You've been laid off and need to stay up-to-date with industry trends. How can you do it without a job?
Losing your job is a stressful and challenging situation, especially if you want to stay relevant and competitive in your industry. However, being laid off doesn't mean you have to stop learning and growing as a customer experience (CX) professional. There are many ways you can keep up with the latest trends, best practices, and innovations in CX without spending a lot of money or time. Here are some tips on how to do it.
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Engage in online communities:Join forums and groups on LinkedIn, Facebook, or specialized CX websites to interact with peers and experts. This helps you stay informed about the latest trends and network with industry professionals.### *Enroll in online courses:Utilize platforms like Coursera or Udemy to take courses that enhance your skills and knowledge. These courses often offer certifications that can boost your resume and demonstrate ongoing commitment to professional growth.