ACF Technologies

Ever wondered how to truly understand what your customers want to enhance their experience? 🤔 With Q-Flows' Customer Feedback solution, you can! Discover your customers' thoughts in real-time and ensure their feedback is being heard. Dive into the data, implement the necessary changes, and keep your customers delighted. Watch the video below to see it in action!⬇️🙌 #CX #CustomerFeedback

A New Era of Banking in Honduras: By adopting cutting-edge technology, Davivienda Honduras is providing faster, more convenient service for their customers. Learn how Q-Flow is helping them lead the way in banking transformation! 📱 💬 #creditunion #banking #CX

Did you know ACF is backing an exciting podcast adventure? 🎙️📲 Tune in to the CX Insider podcast to catch our team in action! With more than 100 episodes, dive into insightful conversations with leading CX experts from various industries. Explore some of the most buzzworthy CX topics and gain insights from seasoned professionals in the customer experience world.🌎🙌 https://hubs.li/Q02S2lMK0 #customerexperience #podcast

Did you know ACF is backing an exciting podcast adventure? 🎙️📲 Tune in to the CX Insider podcast to catch our team in action! With more than 100 episodes, dive into insightful conversations with leading CX experts from various industries. Explore some of the most buzzworthy CX topics and gain insights from seasoned professionals in the customer experience world.🌎🙌 https://hubs.li/Q02S2lMK0 #customerexperience #podcast

🎉 Happy Birthday to you! 🎈🎶 You may be wondering how we knew. Personal touches are exactly how we like to engage with our customers; you can do the same. It's called micro-engaging. Whether connecting with a customer at your credit union or getting a thank you note from your insurance company, the proof is in the pudding: companies who care keep customers. You can improve your customer loyalty with micro-engagements. Check out the short video below to learn more. If that's not enough, visit our website to check out the blog for more details! https://hubs.li/Q02S-XmW0

We’re excited to share how Fort Buchanan is enhancing its medical facilities with our Q-Flow system! At a recent Installation Coordination Meeting, Lt. Col. Faustino Rodriguez highlighted how Q-Flow will simplify the patient experience by providing a single point of check-in, allowing patients to move between clinics seamlessly. No more multiple check-ins—just efficient, hassle-free care.🇺🇸⚕️ It’s rewarding to see Q-Flow playing a key role in supporting Fort Buchanan’s mission of unity and collaboration, ensuring that the community receives the care it deserves with greater convenience and efficiency. We’re proud to work alongside Fort Buchanan to make a positive impact on their healthcare services! 🤝 ⬇️Check out the full article below⬇️ https://hubs.li/Q02S2pJH0

Mobile engagement matters! With 85% of Americans using smartphones, integrating mobile solutions into your customer service strategy is essential. A QMS allows customers to book appointments, join queues, and provide feedback—all from their smartphones. Real-time engagement is key to meeting modern customer expectations. Learn more in this weeks edition of ACF Insights, and don't forget to subscribe for weekly insights on improving CX in your business.

ACF Technologies is proud to partner with Monroe County Correctional Facility to streamline attorney-client appointments.🤝 Previously, attorneys scheduled visits via phone, with correctional officers managing them manually in Google Sheets, leading to inefficiencies. With Q-Flow, attorneys now have an easy online booking system with real-time availability and automated reminders, reducing missed visits and easing the administrative load. Q-Flow’s reporting tools also ensure compliance with Michigan’s quarterly reporting requirements, allowing attorneys to meet the mandated three-day visitation window while freeing officers to focus on their core duties. ⬇️Check out this exciting story below!⬇️ https://hubs.li/Q02QR2_w0

Virtual queuing isn’t just convenient—it’s crucial for improving accessibility and transparency in the court system. 📲 From remote check-ins to real-time notifications, Q-Flow is helping courts serve citizens more effectively. ✔ ⬇ See how it works below! ⬇ #courtsystem #customerexperience #CX

Channel Shifting ensures your customers get the personalized experience they deserve. 👍 Whether they prefer in-person, video, or phone, offering multiple channels lets them choose what works best, making every interaction smoother. 💻 📲 📞 Learn more about Channel Shifting below and why it is key in unlocking improved customer experiences. 🔓 ⬇ #innovation #customerexperience #technology #personalization