Actifai

We’re thrilled to announce that Actifai has been named a "FTTH Top 100" company of 2024 by Broadband Communities! >>> This recognition isn’t just about us —it’s about the incredible broadband providers we’re privileged to support. Being included alongside some of the most innovative fiber companies in the industry is a testament to the real impact our AI-powered solutions are having on their growth and success. In just four years, Actifai has grown from supporting a few hundred monthly sales calls to powering over 20,000 sales engagements every week. Now, across ecommerce, phone, and door-to-door channels, our AI is being used to deliver personalized sales experiences to millions of broadband customers. What’s particularly exciting is the momentum we’re building. As our network of providers across North America continues to expand, the impact of our AI compounds, driving greater subscriber growth for network operators and delivering optimized buying experiences to millions more broadband customers. We’re proud of our role in advancing the future of broadband, helping providers connect more communities with the transformative power of fiber than ever before. Thank you to our partners, customers, and the entire Actifai team for your continued dedication and collaboration. Together, we’re just getting started. Use the link in the comments to learn more! #FTTH #FTTHtop100 #Broadband

Attending the Broadband Nation Expo this week in DC/Maryland? We'd love to meet you! Come by Table 2 at any time during expo hours for an introduction. >>> Or you can drop in to hear our Chief Customer Officer, Joel Silverman, present on Thursday morning. "ARPU, Take Rates, & Net Adds — How AI Software is Boosting Broadband Sales" Thursday, October 10, 2024 | 10:40am EDT Spotlight Stage | Expo Hall - #BroadbandNationExpo #BroadbandNation #Actifai

We’re excited to welcome Andrew as Actifai’s new Head of Data Science! With 15 years of experience across financial services, fintech, and telecom, Andrew brings a wealth of knowledge in machine learning, advanced analytics, and AI innovation to our growing team. Andrew’s approach to data science is driven by a builder’s mindset and a relentless focus on achieving even a 1% improvement. He’s motivated by uncovering those incremental optimizations—finding ways to push beyond what’s assumed to be good enough or already maximized. In his experience, what might seem like a small gain often equates to tangible, real-world benefits for the people you serve. He says the most rewarding part of his work is “building something that people like to use, something that has a real impact.” In his new role, he’s particularly excited about the unique data and insights Actifai can offer—data that “others in the industry simply don’t have.” As the AI software powering millions of interactions across phone, web, and in-person sales, Actifai supports broadband providers at a pivotal point in their subscriber relationships. Just like Andrew, we’re motivated by every percentage of improvement in acquisition, #ARPU, and retention that we help providers achieve. Welcome to the team, Andrew. >>> If you have that competitive edge, our data and engineering teams are growing, and we’d love to hear from you. Come help us further redefine how #broadband providers can leverage AI to maximize growth and deliver high-quality experiences to subscribers around the world.

We’d like to welcome RFNOW to Actifai’s growing network of AI-powered #broadband providers! With their commitment to expanding access to cutting-edge connectivity, we’re proud that RFNOW has chosen Actifai Digital to enhance their online customer sales, and we're proud of the results they're achieving. “We’ve had real success using Actifai’s AI for our ecommerce. Their Digital solution streamlined our signup and made the buying experience smoother and more intuitive for our customers.” >>> Richard Tan, Director of Sales and Marketing, RFNOW -- You can use the link in the comments below to either (i) read about our new partnership with RFNOW or (ii) reach out for more information on our ecommerce software.

When Lou Borrelli, CEO of the National Content & Technology Cooperative, calls something a "major technology advancement," it’s worth paying attention: “Both the platform’s database, composed of millions of broadband customer engagements, and its AI capabilities were described as a major technology advancement by Lou Borrelli, the NCTC’s CEO, back in January.” In a new article, Broadband Communities explores how our AI solutions, Actifai Engage and Actifai Digital, are transforming thousands of ISP sales every week. The piece also dives into our partnerships with Sonar Software and NCTC, highlighting our efforts to make advanced AI technology accessible to broadband providers of all sizes. Be sure to check out the full article, linked in the comments below, to learn more about how we're leveling the playing field in ISP sales. And special thanks to Bradford Randall for the thoughtful coverage.

Big news at Fiber Connect 2024 >>> The Actifai and Sonar Software Partnership. Today, we’re proud to announce Sonar + Actifai, bringing together unmatched AI and subscriber acquisition software with best-in-class billing and operations. Our CEO, Ned Brody, said it best >>> “With Sonar + Actifai, we are making AI accessible to hundreds of [broadband] providers that may have viewed technology or resource requirements as preventative. One of the most rewarding aspects of this partnership is removing those blockers and working to make sure that no one is excluded from the subscriber and ARPU growth that AI has made possible.” Learn more about the partnership and our groundbreaking integrated solution for ISPs in the joint press release in the comments below. Or you can head to Actifai or Sonar’s sites for more information. #fiberconnect #fc24 #broadband #AI #ISP

A warm welcome to Valley Fiber Ltd., the latest broadband provider to join Actifai's AI network. It is our pleasure to support an innovative provider like Valley Fiber as they work to bring essential #broadband services to the communities of #Manitoba and beyond. We're looking forward to playing our part in their continued incredible growth!

We are thrilled to announce one of our latest customers, Lightcurve Internet With over 110 years of service to communities across Washington state, it’s our pleasure to enhance their eCommerce customer experience with our AI-powered software, Actifai Digital. It's been an incredible few months working with the innovative team at Lightcurve, and a pleasure to witness the results of their digital transformation firsthand. Lightcurve selected Actifai’s AI software to help improve their customers' buying experiences both online and over the phone. In real-time, our technology helps identify the best offer for every customer while personalizing the buying experience with relevant information and recommendations. Our goal has always been to meet the practical, everyday sales and marketing needs of providers, driving revenue growth and increasing subscriber satisfaction. We’re proud to see the continued realization of that goal as Lightcurve uses our technology to support the delivery of their world-class customer experience. Today, we’ve powered over 2 million customer engagements for providers like Lightcurve — and it's gratifying to see our work enabling more providers, regardless of their size, to benefit from best-in-class AI, which has for so long been reserved for only the largest companies. You can read more about Lightcurve’s use of Actifai and our new customer partnership at the link below.

As new NRECA members, today marks our first time sharing Broadband AI technology with the many incredible electric co-ops across the country. It's our pleasure to sponsor, exhibit, and speak at the #techadvantage24 / #powerexchange show this week. Interested in learning how #AI is shaping broadband sales and marketing for cable operators, fiber startups, and electric cooperatives? Come visit Actifai at booth #401 and see us speak tomorrow on the Expo floor! (more details below) "Acquiring Broadband Subscribers and Increasing ARPU with AI" Join Ned Brody, CEO of Actifai, for a candid discussion on the practical role of AI in broadband sales and marketing. When >>> Tuesday, March 5th at 1:00 PM CT Where >>> "TechPark 1" straight back and to the left on the Expo floor.

We'll see you at #WEC today and tomorrow! Drop by and make a new connection. Check out our CEO, Ned Brody, in Tuesday's practical AI panel discussion at 1:35pm in "CHARLESTON B/E" >>> "Elevating Retention: Harnessing the Power of AI in Customer Experience Management" Thanks as always to the National Content & Technology Cooperative.