Agilysys

We’re thrilled to sponsor the #CocktailHour at next week’s Regional Tribal Technology Forum - organized by TribalHub - where #hospitality professionals will explore meaningful ways to enhance guest and staff experiences in gaming. We'll see you in OK! Ryan Carrier Robert Egan #ReturnOnExperience #AgilysysServingMore

I just landed in Edinburgh and looking forward to an amazing week at the Global Wellness Summit! Excited that our esteemed Agilysys client, Kohler Destination St Andrews (the iconic, The Old Course Hotel), is hosting this year’s summit! Grateful for my 15th Summit and 9th in a row as the original Shark on the Shark Tank of Wellness Competition. Congratulations to the 3 Finalists: Sofía Sánchez, Aimar Diaz Tatá and Evi Vermeêren. Joining me are the uber Sharks, Karen Campbell (Chiva-Som International Health Resorts Co., Ltd.) and Mia Kyricos ❤️(Kyricos & Associates, LLC). Global Wellness Summit Agilysys Spa Book4Time Inc.

Why aren't satisfied hotel guests returning? Our latest survey reveals only 37% of travelers book again, despite 86% having positive experiences. Recently, Hotel Speak's Sam Weston sat down with our VP & Managing Director of APAC @Tony Marshall to uncover: • What's really driving this guest loyalty gap • How personalization is changing the game • The ever-growing role of tech in transforming repeat bookings Click below and read the full interview for actionable insights for turning one-time guests into loyal advocates. #HighReturnHospitality #SeriousAboutService #APACHospitality #HotelInnovation #RevPAG #TravelTech

Earlier this week, members of the Agilysys team, Paul Finch and Kathrin Cockhill, attended Hospitality Action's annual ‘Chef’s Dinner’ at the wonderful Raffles London at The Old War Office. The event raised a huge £90,000, which will be used to help workers in the hospitality industry who are facing food and fuel poverty and poor mental health. It was great fun and an honor to have sponsored the lottery this year. Congratulations to all involved, what an achievement for the industry! Read more about the event below.

🚨 Attention hoteliers! 🚨 Our 2024 Global Hospitality Impact Study is officially live! 🎉 🔮 Stay ahead of the curve with our 2025 predictions, highlighting key strategic priorities for hoteliers and the supporting initiatives to drive success. Dive into the details! https://lnkd.in/e2xzrK-Y #HotelIndustryInsights #HospitalityRevolution #HotelierMustKnow #HotelierInsights #TravelTrends2024 #GuestExperience #RevenueGrowth #HighReturnHospitality

Craig Dennington, Regional Director for AU & NZ, was featured in a recent Travel Weekly article ahead of Coldplay’s "Music of the Spheres World Tour" kicking off in Melbourne this week! Craig provides his expert insight on how hotels can better prepare for surge bookings ahead of large-scale events and concerts. ✈️🎶 "To truly capitalize on this demand, hotels need to focus on delivering value that goes beyond inflated prices. While raising rates in response to increased demand is understandable – Sydney’s average daily rate is already up by 30% compared to last year – guests need to feel that the experience is worth the cost. By prioritizing service, amenities, and unique touches, hotels can turn short-term gains into long-term loyalty, encouraging repeat visits even after the concert buzz fades." Key Takeaways: 📈 Surge in Bookings: Flight bookings to Melbourne up 47%, and Sydney sees a 44% increase, thanks to the band's tour dates. 🏨 Hotel Boom: Sydney hotels report a staggering 125% rise in bookings ahead of the concerts, with average room rates up 30%. 🎉 Guest Experience Matters: To stand out, hotels must enhance their offerings, creating unique concert-themed packages and exceptional service. 🌍 Economic Impact: Large events like this not only boost hotel revenues but also benefit local businesses, fostering sustained economic growth. Click the link to read more about how Coldplay's tour is transforming the hospitality landscape: https://bit.ly/4f6nhdR #APACHospitality #HotelierInsights #TravelTrends2024 #GuestExperience #RevenueGrowth #HighReturnHospitality

It was a pleasure chatting with Tony Marshall of Agilysys recently to discuss their fascinating research into the "rebooking paradox" of APAC travellers. Read how personalisation and guest loyalty are intrinsically linked in Hotel Speak's exclusive interview here: https://lnkd.in/eJt-ECQE #HotelMarketing #HotelLoyalty #Personalisation #HotelTrends

📣Our 2024 Global Hospitality Impact Study is now live! Key takeaways include: 🔁 68% of hoteliers looking to switch their PMS systems 🏨 82% of hospitality professionals recognize the potential of RevPAG 🛑 56% properties feel totally unprepared to fully capitalize on these opportunities These insights are essential for hoteliers aiming to enhance guest loyalty and drive revenue in the expanding hospitality market. Haven't downloaded the full report yet? Get your copy here: https://lnkd.in/e2xzrK-Y #APACHospitality #HotelierInsights #TravelTrends2024 #GuestExperience #RevenueGrowth #HighReturnHospitality

Global Hospitality Study Exposes Critical 'Aspiration-Reality Gap' In Measuring Per-Guest Revenue Beyond The Room. Read more: https://bit.ly/40nM9cN

Thank you to all who stopped by the Agilysys booth at The Hospitality Show! It was wonderful to discuss our innovative technology and educate visitors about our wide range of solutions that enable both contactless and staff-delivered experiences throughout hospitality properties worldwide. We'll see you next year! #HighReturnHospitality