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𝗔𝗜 𝘀𝘁𝗮𝗿𝘁𝘂𝗽𝘀 𝘄𝗶𝗹𝗹 𝘁𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺 𝗶𝗻𝗱𝘂𝘀𝘁𝗿𝗶𝗲𝘀, 𝗯𝘂𝘁 𝗸𝗻𝗼𝘄𝗶𝗻𝗴 𝘄𝗵𝗲𝗿𝗲 𝘁𝗼 𝗳𝗼𝗰𝘂𝘀 𝘄𝗶𝗹𝗹 𝗱𝗲𝗳𝗶𝗻𝗲 𝘁𝗵𝗲 𝗽𝗼𝘁𝗲𝗻𝘁𝗶𝗮𝗹 𝗳𝗼𝗿 𝘀𝗰𝗮𝗹𝗲. In Episode 2 of #DecodingAI, Vishwesh Pai, Senior Director of Product Management for AI Platforms at ServiceNow, and Accel's Anagh Prasad discuss how enterprise decision-makers approach AI adoption. The conversation covers: 💡 𝗔𝗜 𝗶𝗻𝘁𝗲𝗴𝗿𝗮𝘁𝗶𝗼𝗻 𝗳𝗼𝗿 𝗲𝘅𝗶𝘀𝘁𝗶𝗻𝗴 𝘄𝗼𝗿𝗸𝗳𝗹𝗼𝘄𝘀 Instead of creating standalone AI products, ServiceNow integrates AI into existing workflows, enhancing productivity and customer outcomes. Startups could follow this approach by embedding AI where it makes the most impact. 💡 𝗧𝗵𝗲 𝗯𝘂𝗶𝗹𝗱 𝘃𝘀 𝗯𝘂𝘆 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻 Vishwesh reveals how ServiceNow decided to build their own LLMs, like the StarCoder series, for better security control. Founders must weigh the pros and cons of building in-house vs. using third-party models, balancing cost, agility, and customization. 💡 𝗔𝗜 𝘀𝗮𝗳𝗲𝘁𝘆 𝗮𝗻𝗱 𝗴𝗼𝘃𝗲𝗿𝗻𝗮𝗻𝗰𝗲 𝗮𝗿𝗲 𝗻𝗼𝗻-𝗻𝗲𝗴𝗼𝘁𝗶𝗮𝗯𝗹𝗲𝘀 Enterprises prioritize trust and transparency, and startups that bake these principles into their solutions will stand out to buyers. Watch the full episode on SeedToScale. Link in comments.