Alternative Payments

📈 "Most MSPs don't even know they're financially underwater until it's too late" The insidious truth about MSP finances? The metrics most owners track hide serious problems until they become catastrophic. Join our Office Hours on March 20th at 4PM ET where Jason Plett shares what he learned as: • CFO of Dedicated IT, a premier healthcare MSP (working with Chris Burns) • Financial executive at Caribbean Property Group (a PE firm with $6B+ in acquisitions) • Current CFO at FlexKeeper, automating back-office operations for entrepreneurs He'll reveal: • The 5 financial metrics that determined Dedicated IT's successful exit • Benchmark data from healthcare MSPs serving senior living facilities • How to identify financial problems 6-12 months before they become terminal • Financial ratios that PE firms with billions in capital use to evaluate MSPs Register now: https://lnkd.in/gBynnVgk #MSPMetrics #FinancialManagement #BusinessPerformance #MSPGrowth #Profitability

"Balance sheets and income statements are fiction. Cash flow is reality." This quote from our recent Office Hours session with Becky Brown and Morgan F. Holmes of Stride Accounting stopped me in my tracks. Why? Because I've seen MSPs with beautiful P&Ls go under due to cash flow problems. During our conversation, we uncovered some eye-opening insights: • One MSP was paying $50,000 annually in credit card fees! That's essentially a senior tech's salary disappearing into processing costs. • Simple strategies like requiring hardware payments upfront and implementing 50% project deposits can transform your cash position almost overnight. • Some innovative MSPs are now charging a $25 fee for check payments, effectively encouraging electronic payments while recouping processing costs. Beyond what we covered in our blog, Becky and Morgan shared fascinating insights about equity strategies for MSP owners looking toward retirement, 401(k) borrowing approaches for short-term capital needs, and factoring receivables when working with enterprise clients who demand lengthy payment terms. The full article below details actionable strategies to transform your MSP's cash flow management - including bonus tips that weren't covered in the session. Thanks to Becky Brown and Morgan Holmes for sharing their expertise! Their advice has already helped numerous MSPs improve their financial health. Want to catch the full session? Watch it here: https://lnkd.in/g2-CW-BZ #MSP #CashFlow #FinancialManagement #AlternativePayments

🚨 𝗢𝗨𝗥 𝗣𝗥𝗢𝗗𝗨𝗖𝗧 𝗥𝗢𝗔𝗗𝗠𝗔𝗣 𝗜𝗦 𝗠𝗢𝗥𝗘 𝗔𝗖𝗖𝗘𝗦𝗦𝗜𝗕𝗟𝗘! 🚨 We've overhauled the product roadmap platform with one that connects to Linear, our dev team's project management tool. 𝗪𝗵𝗮𝘁 𝗱𝗼𝗲𝘀 𝘁𝗵𝗶𝘀 𝗺𝗲𝗮𝗻? You'll have more visibility into what we're working on, what's launched, and what's on deck. 𝗛𝗼𝘄 𝗱𝗼 𝗜 𝗮𝗰𝗰𝗲𝘀𝘀 𝗶𝘁? Just go to https://lnkd.in/gMtCnrD4 to access the new roadmap. 𝗜𝘀 𝘁𝗵𝗲𝗿𝗲 𝗮 𝗰𝗵𝗮𝗻𝗴𝗲𝗹𝗼𝗴? There sure is! Just select "Announcements" under our logo on top and see all the changes with the most recent on top. 😎

💰 𝟰𝟴% 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗴𝗿𝗼𝘀𝘀 𝗺𝗮𝗿𝗴𝗶𝗻 𝗶𝘀 𝘁𝗵𝗲 𝗯𝗲𝗻𝗰𝗵𝗺𝗮𝗿𝗸—𝗵𝗼𝘄 𝗰𝗹𝗼𝘀𝗲 𝗮𝗿𝗲 𝘆𝗼𝘂? Most MSPs have no idea if their margins are healthy or hemorrhaging money compared to industry standards. Did you know: Best-in-Class MSPs maintain: • $2.50-$4.00 sales spend per $1 of MRR (with specific ROI metrics to track) • 48% service gross margins (not the 25-30% most MSPs settle for) • 12% Net Operating Income (with 18% as the target) • <20% admin costs (while most waste 30%+ on operational inefficiency) On March 20th at 4PM ET, Jason Plett, CPA since 2000 and former CFO of Dedicated IT, will share exactly how top-performing MSPs achieve these numbers. Working alongside industry veteran Chris Burns at Dedicated IT and now at FlexKeeper, Jason has developed financial benchmarks that transformed MSP profitability. Register now: https://lnkd.in/gBynnVgk #MSPmetrics #ServiceMargins #MSPprofitability #FinancialBenchmarks #BusinessGrowth

Have you checked out Office Hours by Alternative Payments yet? We recently had Becky Brown and Morgan F. Holmes from Stride to talk about cash flow. Watch the entire session here: https://lnkd.in/g2-CW-BZ

Ever spent 5+ hours a week on billing tasks that should be automated? 𝗬𝗼𝘂'𝗿𝗲 𝗻𝗼𝘁 𝗮𝗹𝗼𝗻𝗲. Our MSP clients were wasting valuable time juggling multiple payment systems, manually reconciling transactions, and fielding endless billing questions from customers. It's 2025. Clients expect the same tech sophistication in your payment process as they do in your IT services. We analyzed the top payment platforms for MSPs and found something interesting: most solutions either sacrifice functionality for simplicity OR force you into complex multi-vendor setups. In this breakdown, we look at: • Real costs beyond monthly fees • Why client payment portals matter more than you think • How the right system can cut payment cycles by 7-12 days Check out the article to see how your current payment solution stacks up. Your finance team might thank you. #MSP #PaymentProcessing #ManagedServices #FinTech

MSPs keep telling us they want simpler billing. That's why we're growing our team to meet demand. Alternative Payments is hiring across all departments - from Marketing to Engineering to Sales. If you're passionate about solving real payment challenges for MSP businesses, we'd love to talk. Our team is building payment infrastructure that reduces collection times by 30% and saves MSPs 5+ hours weekly on manual processes. Come help us scale this impact. View open positions and apply here: https://lnkd.in/gcwSpsZN

"We used to spend hours managing invoices and payments. Now we have very little accounts receivable work to do." That's Jason Knight, Founder of Scaled Inc, describing how switching to Alternative Payments transformed their financial operations. As a staff augmentation firm serving 80+ MSPs, Scaled faced common payment challenges: • QuickBooks payments were expensive and getting "messy pretty quickly" • No client self-service portal for payment history • Manual reconciliation eating up staff time • Limited visibility into outstanding invoices • Security concerns around storing payment information Since implementing Alternative Payments, Scaled has experienced: ✅ Significantly reduced processing costs ✅ Improved cash flow with auto-payment options ✅ Self-service client portal with complete payment visibility ✅ Seamless QuickBooks integration ✅ Enhanced security for sensitive payment data What stood out most to Jason? "The communication was really important. Support was really important to us as well... when we do have issues or a feature request, it's usually a very quick turnaround." Are collection challenges, limited payment options, or manual reconciliation wasting your team's valuable time? See how Alternative Payments can help your MSP the same way it helped Scaled. Get a personalized demo at https://lnkd.in/gQ5QxMAi #TestimonialTuesday #MSPpayments #PaymentAutomation #MSPcashflow #AlternativePayments

Ever wished for better visibility into what your payments provider is working on? We heard you. Today we're excited to introduce our upgraded product roadmap platform at Alternative Payments - now directly integrated with our development tracking system. Why this integration matters for your MSP: ✅ More accurate visibility into what we're actively developing ✅ Better insight into features in our planning pipeline ✅ Easier tracking of recently completed updates ✅ A detailed changelog showing exactly what's been deployed ✅ Streamlined process to submit your own feature requests ✅ Vote on features to directly influence our priorities The integration between our public roadmap and our Linear development system means you get real-time updates without our team having to manually update multiple platforms. Check it out for yourself: https://lnkd.in/gMtCnrD4 What feature would you most like to see us develop next? Drop it in the comments!

Most MSP exit plans fall into two extremes: sell to a strategic buyer or close up shop. But what about the middle path? The one where you reward the team that helped build your business? I was fascinated when Morgan Holmes from Stride explained three practical options for transitioning ownership to employees during our recent Office Hours session: 1. Equity grants (with important tax considerations) 2. Employee Stock Ownership Plans (ESOPs) 3. Equity-for-note exchanges The equity-for-note approach struck me as particularly clever. Instead of requiring employees to have cash on hand or hitting them with immediate tax bills from equity grants, this method lets them buy in through a note that can be paid from future distributions. It's a practical way to create true ownership alignment without impossible financial barriers – especially for MSPs where key employees have valuable client relationships but limited savings. Watch the entire conversation here: https://lnkd.in/g2-CW-BZ Hey Jason Slagle ✂️, Matthias Kittok, Brian J. Weiss, Ian Robertson, Matt Lee, CISSP, CCSP, CFR, PNPT Dominic Kirby Pete Busam Tom Wyant Henry Timm Dean Trempelas What's your long-term plan? Are you building to sell, planning for internal succession, or just taking it day by day? #MSPBusiness #ExitStrategy #SuccessionPlanning