American Express

Wishing the thirty eight #TeamAmex colleagues awarded this year’s Customer Service Award a huge congratulations and a thank you for all you do! These colleagues embody American Express’ values and deliver exceptional service to our customers every day. Servicing stars came from around the globe to the Amex headquarters in New York City for the celebrations. Check out some photos from their trip and read more about their experience here: https://go.amex/dNz6LS

We’re proud to rank No. 5 on Great Place To Work US’s 2024 list of Best Workplaces for Women. This year’s placement marks our ninth year in a row on the list and third time earning a spot among the top five companies. The recognition reflects our ongoing commitment to delivering a great colleague experience for all, each and every day.   “Our continued inclusion on the list of Best Workplaces for Women affirms our commitment to supporting our women colleagues and empowering them to thrive,” said Denise Pickett, President, Global Services Group and Global Executive Sponsor of the company’s Women’s Interest Network. “I'm so proud of how American Express provides a flexible culture centered on belonging and backs our colleagues by investing in their career growth, development, and holistic well-being."   Learn more here: https://go.amex/jqcHrM

Today we announced a new multi-year sponsorship with Formula 1 that expands our partnership with the world’s leading motorsport from the Americas region to the global stage as an Official Partner. Starting in 2025, our presence at F1 races increases to more than 20 globally, offering incredible access and epic on-site experiences for Card Members. We will also continue to be the Official Partner of F1 ACADEMY™, F1’s all-female racing series. “We are thrilled to expand our relationship with Formula 1, building on the strong momentum of the sponsorship in the Americas over the past year…with more than 300 million fans worldwide age 18-34, F1 continues to grow in popularity and as a passion area for Millennials and Gen Z - American Express’ fastest growing customer segment,” said Chief Marketing Officer, Elizabeth Rutledge.   Read more: https://go.amex/XsLpwn

Today, American Express reported its third-quarter 2024 financial results, delivering strong EPS of $3.49 and its 10th consecutive quarter of record revenue, growing 8% over the prior year to $16.6 billion.      Chairman and Chief Executive Officer Steve Squeri said: “We had another strong quarter that reflects the earnings power of our business model and our continued investments for growth. Our continued momentum demonstrates the sustainability of our product refresh strategy and the growth it is driving in our portfolio. We have already completed 40 product refreshes globally since the beginning of the year, including the recent launch of our new U.S. Consumer Gold Card. The strong early results we’re seeing from our product refreshes reinforce my confidence that we’re investing in the right areas to enhance our value propositions and meet the financial and lifestyle needs of our customers.”     Read more about our third-quarter results in our full earnings release here: https://go.amex/16rHZK

As a follow-up to #WorldMentalHealthDay, our Healthy Living and Healthy Minds programs teamed up to host skateboarding legend Tony Hawk at #TeamAmex yesterday for a special fireside chat with our very own Anthony Cirri, Executive Vice President of U.S. Consumer Product Management & Lending. Tony talked about the important connection between our mental and physical health, and how at the height of his career, he was at an all-time low. “I was on a winning streak, and I felt depressed. I actually quit for a while because it was just too much pressure. I had to advocate for myself, but I was all alone when I did that. It was hard. But my skating blossomed when I was just skating for fun. I had the most fun with the least success, and it helped me to recalibrate and go back to competing with a renewed approach.” We quickly learned that Tony’s secret to success was staying connected to his intention, and what brought him joy. Whether you’re an athlete, accountant, or chef, you’ll reach your highest potential when you prioritize your holistic well-being and have confidence in yourself. And from there, as Tony put it, “you just enjoy the ride.” 

Luxury trips are in, minute-to-minute itineraries are out, and what's hot is ever-evolving. These were just a few of the takeaways from a recent conversation American Express hosted on travel trends and American Express’ global coverage with the U.S. Travel Association. Read more about the trends that were discussed here: https://go.amex/y4cVM7

We are pleased to announce the 2024 recipients of the “Backing International Small Restaurants program,” in partnership with the International Downtown Association Foundation. In its third year, the program has more than doubled the annual grant funding to $1 million and expanded its support to 70 small and independently owned restaurants in nine cities around the world. Congratulations to all the winners. https://lnkd.in/gZ6PM4yn

It’s #TeamAmex Tuesday! #WorldMentalHealthDay is on Thursday, so this week, Katherine from Atlanta shares how our Healthy Minds benefit has supported her during challenging times: Hi, I’m Katherine, an Inventory Coordinator Analyst, and I’ve been with Amex since 2015. Early last year, I was hit with some unexpected personal challenges, including the heartbreaking loss of a loved one to cancer. Getting free mental health counseling through our Healthy Minds program was a lifeline during one of the most challenging times in my life – I honestly don’t know how I would have handled everything without the support of my counselor. I’m so grateful to work for a company that invests in our personal well-being by providing us with amazing benefits like this. Thank you Amex! Find your place on #TeamAmex: https://lnkd.in/eJPA7P-8 #WorldMentalHealthDay

It’s Customer Service Week, and we’re celebrating #TeamAmex. Denise Pickett, President of Global Services Group at American Express, said: “Happy Customer Service Week to our amazing American Express colleagues around the world! I’m so proud of how our servicing stars bring the best of our brand to life with their passion to serve and commitment to our customers. Thank you for striving to provide the world’s best customer experience every day."

Today, American Express Travel® revealed its 2025 Trending Destinations list, highlighting the top ten must-visit places for next year with Millennial and Gen Z travelers in mind. This year’s list features noteworthy destinations based on Amex Card Member travel bookings and expertise from Amex Travel’s global network of Travel Consultants. “We want our Card Members to experience all that travel has to offer,” said Audrey Hendley, President of American Express Travel. “Through our global travel expertise, guides like our annual Trending Destinations list and our lodging programs like The Hotel Collection, we help our Card Members plan all types of trips and inspire them to explore new places.” Find out where we think travelers will be headed in 2025: https://go.amex/c6fTYj