You could be improving your net revenue. Merchant attrition can quietly drain up to 15% of your revenue every year. But what if you could predict which high-value accounts are at risk—and prevent them from leaving? With Arcum's RevMax Studio, you can take action before it’s too late. Our AI-powered platform helps you retain your most valuable merchants and uncover cross-sell opportunities. Curious how much revenue you could be saving? Find out with the Arcum Revenue-Retention Calculator today: https://hubs.ly/Q02VHlKd0
Arcum
Embedded Software Products
Atlanta, Georgia 1,658 followers
Improving Revenues and Merchant Retention
About us
Arcum is an AI firm focused on helping payments companies reduce merchant churn and improve their overall revenue results. By leveraging the power of data and combining it with our more than forty years of analytics experience, we can bring our clients a more in-depth view of their retention and pricing strategies. Whether you are looking to identify clients at risk of leaving using machine learning, or create data-driven pricing strategies, Arcum has the necessary tools to assist you through these complex questions.
- Website
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http://arcum.ai
External link for Arcum
- Industry
- Embedded Software Products
- Company size
- 11-50 employees
- Headquarters
- Atlanta, Georgia
- Type
- Privately Held
- Founded
- 2020
- Specialties
- AI, Revenue, Retention, Merchants, Attrition, Customer Retention, Data Analytics, Merchant Retention, Reduce Churn, Retention Strategy, Payments Industry, Machine Learning, and AI Technology
Locations
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Primary
3423 Piedmont Rd NE
500
Atlanta, Georgia 30305, US
Employees at Arcum
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Kevin Lewis
Digital Product Management | SaaS | Design Thinking | Product Strategy & Roadmaps | Customer-centered "player/coach" with proven success unlocking…
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Sean Mabey
Financial Services Sales and Strategy Leader | Fin-Tech Advisor | Strategic Partnership Catalyst | Customer-Centric Process Improvement |…
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Ann Zingarelli
Helping payments companies increase revenue
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Eazy E
Construction Worker at Arcum
Updates
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As an ISO or acquirer, losing high-value merchants is a constant risk. Most CRMs notify you when it’s too late—after processing stops, leaving little room to retain the merchant. But with Arcum's predictive analytics, you can know up to 12 months in advance if a merchant is likely to leave, giving you the time to take proactive steps like pro-active customer service, and cross-selling products/services to retain the merchant. While rule-based solutions react after the fact, Arcum's predictive AI helps prevent the incident altogether. Which would you prefer? Let us show you how—contact us today.
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Sebastian Builes CEO and co-founder of Arcum will be joining a panel discussion on the pivotal role of Customer Experience in the payments industry. In this session, TAG CX Society (Customer Experience) and TAG Fintech Society have united their expertise to form a committee of industry leaders, sharing blueprints for success in the FinTech landscape. 🧠This insightful panel will explore sectors like Crypto Exchanges, Lendtech, Neobanks, Paytech, and Wealthtech. Gain valuable insights into how leaders such as Affirm, Chime, PayPal, Ripple, Venmo, and others are driving innovation and thriving in today’s competitive market. Don’t miss this opportunity to engage in a rich knowledge exchange on the future of FinTech! 📅 Date: Wed, Oct 23, 2024, 6:00 PM - 8:00 PM 📍Location: 3535 Piedmont Rd NE, Atlanta, Georgia, US, 30305 🌐 https://hubs.ly/Q02TkP5V0
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Check out this fascinating interview with Frank Pagano, Executive Sales Director at VizyPay He discusses with Global Fintech Series how the digital payments landscape is evolving and the transformative impact AI will have on future payment models worldwide. Frank highlights how VizyPay leverages Arcum's AI to generate precise insights into their portfolio, making AI a crucial part of their strategy. We’re thrilled to have VizyPay as one of our first customers. Thanks for the mention, Frank Pagano 🙌 Read the full interview here: 🔗 https://hubs.ly/Q02SMPPp0 #AI #DigitalPayments #Fintech #BusinessInsights #Innovation #CustomerSuccess
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Check out this insightful podcast! Ray Kenney, Senior Vice President of Business Development at Vendara, shares how Vendara is leveraging Arcum AI to proactively boost profits and improve patient experiences for dental practices. We’re thrilled to have Vendara as one of our earliest customers! 🙌 Thanks for the mention, Ray! Catch Ray Kenney’s full interview with Dr. Matthew Norton of People Plus Purpose here: 🔗 https://hubs.ly/Q02RRhgJ0 #AI #Payments #CustomerSuccess #BusinessGrowth #DentalPractices #Innovation
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🤖 How is AI transforming the payments industry? Check out this clip from Arcum's CEO and co-founder, Sebastian Builes, as he breaks down the powerful benefits AI brings to merchant acquirers. Learn how AI can reduce churn and unlock cross-sales opportunities for your business. Ready to explore how it can work for you? Contact us today! #AI #Payments #MerchantAcquirers #BusinessGrowth #CustomerRetention #Innovation
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If you’re attending the WSAA Conference 2024, be sure to attend the “AI is revolutionizing the payment landscape” session. Sebastian Builes, CEO and co-founder of Arcum will be part of a panel of experts discussing how AI-driven solutions are revolutionizing the way merchant acquirers manage customer attrition, and will feature real-world examples and actionable insights. The panel discussion: Red Rock Casino & Resort Thursday, Sept 19th @ 10:15 am With panel experts: - Adam "Sully" Perella, Technical Director, Schulman Group - Jeffrey Sanders, CRO, Union - Sebastian Builes, CEO, Arcum - Sarah Adams, CRO, ISVPay(Moderator) See the panel demystify AI as it becomes more prevalent in the payments industry. Got questions for the panel? Drop them below! #AI #CustomerRetention #MerchantAcquirers #BusinessInsights #ActionableTakeaways
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📅 Who's attending the Western States Acquirers Association Conference 2024 in Las Vegas? Sebastian Builes, CEO and co-founder of Arcum will be joining a panel of industry experts to discuss how AI is transforming the payments landscape. The session will dive into how AI-driven solutions are reshaping the way merchant acquirers tackle customer attrition, with real-world examples and actionable insights. 📍 Panel Discussion: 🗓 Red Rock Casino & Resort 📅 Thursday, Sept 19th @ 10:15 am Don't miss this insightful session as the panel breaks down how AI is becoming a game-changer in the payments industry. Got questions? Drop them in the comments below! #WSAA2024 #AI #CustomerRetention #MerchantAcquirers #PaymentsInnovation #BusinessInsights #ActionableTakeaways
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Who's attending the Western States Acquirers Association Conference 2024 in Las Vegas? Join Sebastian Builes, CEO and co-founder of Arcum as he joins a distinguished panel to explore how AI is transforming the payments industry. They'll dive into the revolutionary impact of AI-driven solutions on managing customer attrition among merchant acquirers, backed by real-world examples and actionable insights. The all-star panel includes: • Adam "Sully" Perella, Technical Director, Schellman • Jeffrey Sanders, CRO, Union • Sebastian Builes, CEO, Arcum • Sarah Adams, CRO, ISVPay (Moderator) 🔍 Come see how AI is demystifying itself in the payments world. Have questions for our experts? Drop them in the comments below! #AI #CustomerRetention #MerchantAcquirers #BusinessInsights #ActionableTakeaways #WSAA
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How much is merchant attrition really costing your business? The average attrition rate across ISOs is 20%, leading to a 15% revenue loss every year. If you're aiming for 10% growth, you'll actually need to grow sales by 25% just to break even on lost revenue. At Arcum we understand that true growth isn’t just about acquiring new merchants—it’s about keeping the ones you already have. Our RevMax Studio leverages payments expertise and AI to predict which high-value accounts are at risk of leaving, why, and what actions to take to retain them. Curious about the real cost of attrition for your business? Use the Arcum Revenue-Retention Calculator to find out. https://hubs.ly/Q02NRdng0 Let’s chat about how we can help you maximize your revenue retention. Contact us today! #RevenueRetention #Payments #MerchantGrowth #AI #ISO