Avantive Solutions

Want to scare away the competition?👻 •Shep Hyken shared 10 CX strategies to help you stand out to your customers.

Investing in customer experience (CX) is essential for driving retention and satisfaction, but it starts with securing support from your internal teams. By engaging stakeholders through journey mapping, you highlight their impact on the customer journey and foster a culture of collaboration. What strategies have you found effective in gaining buy-in for CX initiatives?

🌽No more dead ends in customer experience! Our results-driven contact center solutions combine smart tech and human support to guide customers to the care they need—no maze required! Message us to set up a commitment-free chat about how we can improve your customer service or sales programs. #contactcenter #bpo #cx #customercare

We’re curious— what’s holding you back from achieving your CX goals? Vote in our poll and join the conversation!

Don’t let bad CX haunt your business👻 In our latest newsletter, we discuss common mistakes that drive customers away and share how partnering with the right contact center can ensure interactions end with smiles, not screams! #CustomerExperience #CX #ContactCenters #Halloween

Customer Service Week may be over, but the energy our teams brought is here to stay!🙌 From superhero capes to cozy PJs, they showed off their creativity and bring that same dedication to supporting our clients and their customers daily. Which theme was your favorite?👽🧢

We’re #hiring a new Call Center Training Manager in Guadalajara, Jalisco. Apply today or share this post with your network.

Our teams’ creativity knows no bounds✨ We have so many amazing photos from Customer Service Week that we can’t fit them all here! #CustomerServiceWeek

Great service = loyal consumers!💖 With 88% of consumers saying exceptional experiences keep them coming back, our dedicated team is all about making every interaction count. What brand are you most loyal to and why? #CustomerServiceWeek

Whether you're on the front lines or supporting from behind the scenes, everyone is dedicated to making our clients and customers smile😊 Let’s spread some love this Customer Service Week! Tag a teammate who goes above and beyond and give them a shoutout! 🙌💬 #CustomerServiceWeek