At Beacon Hill Hospitality, we believe that small gestures make a big difference. Through our Beacons of Kindness program, team members are trained and equipped to find moments to take the patient experience from ordinary to extraordinary. Whether it’s a sparkling windshield, a quick vehicle inspection, or stickers for the kids, we go out of our way to make people smile. This past week as a celebration of Independence Day, our teams handed out almost 5,000 American flags across the country. While we can't post photos of our patients, you can imagine the smiles brought to their faces with this small 'surprise and delight' moment. As always, a big thank you to the Beacon Hill team for making these events so wonderful!
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