Behind the Design

Behind the Design

Design Services

Chicago, Illinois 2,931 followers

Before creating magic for clients, you need the right team & process! We cover recruiting, training & more!

About us

Behind the Design specializes in recruiting, training, and operations process development for interior design and home remodeling companies. Our mission is to engage, educate, and evolve small businesses, by creating training and operational systems that will inspire their employees, streamline costs, and develop a ROCKSTAR culture to drive profits! From window coverings to interior design, furniture and flooring, closets and painting or electrical, if you serve a residential or commercial clientele that provides full circle consultation to install services, we will assist you in building your business to be scalable from $2m to $10m and beyond. We will help you find the right people and put them in the right seats, train them to be productive in their sales, customer service, or business development roles, and craft procedure manuals that will give them a roadmap to succeed.

Industry
Design Services
Company size
1 employee
Headquarters
Chicago, Illinois
Type
Self-Owned
Founded
2018
Specialties
Window Coverings, Leadership Coaching, Operations, New Hire Training, Training the Trainer, Policy and Procedure Manuals, Drapery, Motorization, Color Theory, Systems and Workflows, Consulting, Employee Training, Recruiting, Department Procedures, Management Training, and Process Development

Locations

Employees at Behind the Design

Updates

  • View organization page for Behind the Design, graphic

    2,931 followers

    📣 NOW HIRING 📣 Behind the Design is looking for a solution-driven, confident Project Coordinator, Operations for a family-owned interior design business! Over the last 18 years, this family-owned business’ demonstrated track record of success has led them to become a one-stop shop for bespoke solutions that range from indoor and outdoor shades to full-home window coverings. Join a dynamic team as the operations coordinator! This is a team that values curiosity, problem-solving, and providing expert customer service. Offer: 🌱 A history of promoting from within + a pre-paved path for your growth!! 💰 A starting salary between $50,000 - $62,000, depending on experience 🏦 Retirement planning through an IRA with a 2% match 🏥 A monthly health plan stipend of $400 to go toward your plan(s) of choice 🏖️ 2 weeks of vacation in year one. 3 weeks of vacation in year two. 4 weeks of vacation in year ten & beyond!  ⏰ Work-life Balance: Start between 8-9 AM, M-F. Wrapping between 4-5 PM, depending on the day. On Fridays, we wrap up the day around 3 PM!  🚀 Potential to grow into an Operations Management role over time A High-Level Snapshot of the Role: You'll project-manage the smooth flow of materials and information between clients, vendors, and our installation team. You’ll work closely with the operations manager, help streamline the post-order process, manage onsite warehouse inventory, maintain stock levels, prepare for installations, and coordinate with vendors. If this sounds like you, we'd love to hear from you! Head to https://lnkd.in/gfSc_Zgy #nowhiring #applytoday #fulltime #indianacareers #Carmel #jobad #operationscoordinator #interiordesign #IRA #worklifebalance #vacation #healthplanstipend #designcareers #rockstarrecruiters #talentacquisition

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  • View organization page for Behind the Design, graphic

    2,931 followers

    Happy OCTOBER, design, and window treatment rockstars! 🚀 Welcome back to another edition of our FAQ: Process Development Series! 🚀 Today's FAQ: "Can you help us shorten the timeline for putting out a proposal or bid?" Absolutely! At Behind the Design, we specialize in optimizing processes to ensure efficient proposal and bid timelines in the design and window treatment industry. With our proven strategies, we can help you eliminate bottlenecks and prepare proposals quickly to stay ahead of the competition. Don't risk losing clients due to delays - let our expert team work with you to streamline your operations. Ready to elevate your business to new heights? Let's start transforming your operations for success! 👉 Learn more here 👉 https://lnkd.in/gMpVDYCn And don’t forget to follow Behind the Design for more expert 🏆 advice on process development! 💎 LinkedIn 👤 Facebook/Meta 📸 Instagram #frequentlyaskedquestions #BehindtheDesign #peopleoperations #processoptimization #happyclients #processdevelopment #prepareforsuccess #productivity #proposals #bids #smallbusinesssupport #smallbizconsultants #windowtreatments #interiordesign #design #projectsupport #windowcoverings #productivity

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  • View organization page for Behind the Design, graphic

    2,931 followers

    🎉 Welcome back to Motivational Monday, rock stars! How was your weekend? We hope it was fantastic! 🌟 Grab that coffee or tea, and let’s jump into today’s message on, ✨ P O S I T I V I T Y ✨ Sometimes it’s hard to see the big picture through the daily grind. Trust us, we get it! But did you know a positive mindset can give you a much-needed energy boost? Not sure how to get there? No worries, we've got you covered. Our ringleader, Jessica, has an amazing talent for staying positive, even when things go sideways. And if you’ve worked with her, you know exactly what we’re talking about! 🤩 In today’s video, Jessica shares her magic formula for maintaining a calm, positive mindset when nothing seems to be going right. Whether it’s a new perspective, flipping the problem upside down, or even changing direction completely, the key is consistency, rock stars! Drop a comment and let us know how you stay positive, whether at work or home! 💬 And hey—are you following Behind the Design? Make sure to hit that follow for more tips on running your small biz! BTD is on 💎 LinkedIn 👤 Facebook/Meta 📸 Instagram #motivationalmonday #momon #BehindtheDesign #peopleoperations #howto #tipsandtricksofthetrade #howto #positivity #smallbiztips #energyboost #maintain #smallbusiness #entrepreneurs #design #interiordesign #smallbusinessconsultants 

  • View organization page for Behind the Design, graphic

    2,931 followers

    Behind the Design is looking for a passionate Sales Design Consultant for our client's Richmond, VA showroom, specializing in window treatments & custom design solutions. If you love design, excel in sales, & thrive in a fast-paced, community-driven environment, this is for you! Offer 🤔 Choose between 2 compensation models: base + commission or commission only  💰 Base salary of $40k 📈 Projected 1st year earning: $69–73k, w/ growth to $80k+ in year 2 & beyond 🎯 Quarterly bonuses available upon meeting goals 🌴 2 weeks PTO, 3 sick days & 6 paid holidays per year 🤝 A collaborative, team environment w/ encouraging leadership & a sense of community 🚗 Company vehicle, mileage reimbursement, & tech/tooling provisions 💳 Employee discount of 10% ⏰ Schedule: Mon-Fri, 9 AM-5 PM 🏡 Client Interaction & Sales: Meet w/ clients in the showroom or their homes, offer design recommendations, manage relationships from lead to after-sales support, & work w/ installers for smooth project completion 📦 Sales Process & Ordering: Prepare quotes, place orders, follow up on requests, & ensure accuracy to avoid chargebacks. Be the main contact for tracking orders ☝️ Lead Generation & Follow-Up: Handle lead generation, manage accounts, & follow up to close sales 👥 Team Collaboration: Work closely w/ installers and operations for seamless customer experiences Key Qualifications: 🎨 Background in design preferred but not required 🏡 Experience w/ in-home sales preferred 💬 Strong social skills, w/ the ability to communicate effectively w/ customers/teammates 🔄 Flexibility to adapt to fast-paced, day-to-day changes 🤸🏻♀️ Ability to handle a high volume of appointments while project managing & maintaining a positive attitude ✔️ Experience w/ Quoterite is a +   If this sounds like a job that excites you, we want to hear from you! Apply here! ⬇️ https://lnkd.in/gZUERecz #talentacquisition #nowhiring #jobad #salesdesignconsultant #designcareers #Richmond #VA #design #windowtreatments #windowcoverings #applynow #salesprocess #quoteright #leadgeneration #PTO #fulltime #salescareers

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  • View organization page for Behind the Design, graphic

    2,931 followers

    Happy FRIYAY, rock stars!! We're at the Exciting Windows! CEO Conference in California! Don't be shy, say "hello" if you see us!! 🎙️ Today on the Bound By Business series with Jessica, we spotlight the powerhouse siblings behind Maple Drapery and Carpet: Agata Olivieri and John DeLuca! 🙌 These two have transformed their parents' 1972 startup into a thriving family legacy, and we’re diving into their journey! Here’s what you’ll learn: ⚖️ How they balance family dynamics in business 💪 The secrets to building a strong team 🙋🏻♀️ How they naturally discovered their perfect roles 🤔 Plus, their unique decision-making process 🎧 Listen to the episode now! https://lnkd.in/g_ZudH4p Are you following Behind the Design? Don't miss out on family business advice! 💎 LinkedIn 👤 Facebook/Meta 📸 Instagram #podcast #BoundbyBusiness #interiordesign #designpodcast #windowtreatmentsforprofit #windowtreatments #designbusiness #entrepreneurs #siblingpower #familybusiness #businesspodcast #windowcoverings #ceomindset #peopleoperations 

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  • View organization page for Behind the Design, graphic

    2,931 followers

    🤗 We had to do a summer throwback because, HELLO FALL! 🍂 As summer winds down, we say goodbye to wedding season, those thrill-packed days at Great America, and all the unforgettable concerts that made this season one for the books. 💁🏻♀️ It's bittersweet, but we're ready to welcome fall with open arms—the golden leaves, the crisp air, and all the cozy moments ahead. Apple cider, anyone? Cheers to the memories we’ve made and the new ones to come. 👋 Farewell, summer—you’ve been good to us! ☀️ Speaking of new things, have you taken our new quiz? Head to https://lnkd.in/gaHXAwyh to learn if you have a people or process problem! #endofsummer #fallsolstice #fallinthemidwest #throwback #goodtimes #BTDirl #cheers #crispair #peopleoperations #hellofall #midwestfall #weddingseason #concerts #greatamerica 

  • View organization page for Behind the Design, graphic

    2,931 followers

    📣 NOW HIRING 📣 Behind the Design is on the lookout for a solution-driven, confident Operations Coordinator for a family-owned interior design business in Carmel, IN! Over the last 18 years, this family-owned business’ demonstrated track record of success has led them to become a one-stop shop for bespoke solutions that range from indoor and outdoor shades to full-home window coverings. Join a dynamic team as the operations coordinator! This is a team that values curiosity, problem-solving, and providing expert customer service. Offer: 🌱 A history of promoting from within + a pre-paved path for your growth!! 💰 A starting salary between $50,000 - $62,000, depending on experience 🏦 Retirement planning through an IRA with a 2% match 🏥 A monthly health plan stipend of $400 to go toward your plan(s) of choice 🏖️ 2 weeks of vacation in year one. 3 weeks of vacation in year two. 4 weeks of vacation in year ten & beyond!  ⏰ Work-life Balance: Start between 8-9 AM, M-F. Wrapping between 4-5 PM, depending on the day. On Fridays, we wrap up the day around 3 PM!  🚀 Potential to grow into an Operations Management role over time A High-Level Snapshot of the Role: You'll project-manage the smooth flow of materials and information between clients, vendors, and our installation team. You’ll work closely with the operations manager, help streamline the post-order process, manage onsite warehouse inventory, maintain stock levels, prepare for installations, and coordinate with vendors.  If this sounds like you, we'd love to hear from you! Head to https://lnkd.in/gfSc_Zgy #nowhiring #applytoday #fulltime #indianacareers #Carmel #jobad #operationscoordinator #interiordesign #IRA #worklifebalance #vacation #healthplanstipend #designcareers #rockstarrecruiters #talentacquisition

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  • View organization page for Behind the Design, graphic

    2,931 followers

    🚨 TOMORROW! 🚨 Get ready to spark new ideas, connect with top industry pros, and catch our ringleader in action! Jessica will be speaking on Navigating Family Business for Success—a session you won’t want to miss! 🗓️ Wednesday, September 25 🕒 2:10pm - 2:40pm Register now and learn from the best in the biz! 💼 https://lnkd.in/efNacfxX Are you attending? Let’s meet up! Don’t be shy—come say "hi!" We love connecting with our industry friends in person! 🙌 #sunshadingexpo #windowcoverings #exteriorshading #sunshading #irlevents #networking #BehindtheDesign #design #windows #industryleaders #familybusiness #smallbusiness #consulting #support #smallbizsupport

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  • View organization page for Behind the Design, graphic

    2,931 followers

    🌟 Motivational Monday is here, rock stars! Are you ready for the work week? 🌟 Our ringleader, Jessica, is back with some inspiring insights to kick off your week. ☕️ Got your coffee or tea? Let’s dive in! 🎯 Today’s focus: the power of sequencing in your small business processes. The right order can make or break your success! Jessica breaks down how tweaking the sequence can lead to smoother operations and delivering top-notch service at the best value. Time is your greatest asset—don’t let poor sequencing slow you down. Ready to revamp your process? We’re here to help! Visit us at https://lnkd.in/gMpVDYCn 💼 Follow Behind the Design for more process optimization advice! 💎 LinkedIn 👤 Facebook/Meta 📸 Instagram #motivationalmonday #peopleoperations #howto #smallbizsupport #designbusiness #windowcovering #windowtreatmentbusiness #interiordesign #processoptimization #sequence #profits #entrepreneurs #tipsandtricks #BehindtheDesign #processqueens #processimprovement #timemanagement #turnaroundtime

  • View organization page for Behind the Design, graphic

    2,931 followers

    Happy Saturday, job-seeking rock stars! Are you a hands-on pro who loves technical work and customer service? Join us as a Territory Technician, specializing in high-end blinds, shades, and shutters. Handle installations, repairs, and consultations in Bucks & Montgomery counties, delivering top service! Offer: 💵 Base salary starting at $50,000, + commissions 💲 Projected 1st-year earnings up to $65,000 📆 2 weeks of PTO, 7 sick days, & 6 paid holidays annually 🚗 Company-provided vehicle for travel within your territory, + mileage reimbursement 💰 Enjoy a paid 2-week training program in Dallas, TX (all expenses covered), along w/ ongoing professional development & hands-on learning 🌱 Opportunities to advance within our expanding franchise of a well-established brand 🕒 Choose between Mon-Fri 9 AM - 5 PM or Tues-Sat\ 9 AM - 5 PM, w/ occasional Sat availability for client appointments Qualifications: 🔨 Experience: Background in installations or carpentry preferred. Eager to learn & provide excellent client service 🪪 Driver’s License: Must hold a clean/valid PA driver’s license ✅ Background Check: Ability to pass a criminal background check is required Key Responsibilities: 🏠 Perform in-home installations/repairs within a 45-mile territory 💭 Provide expert recommendations to clients on the best window treatment options for their spaces 💻 Use advanced technology for precise measurements & flawless installations 👆 Ensure that all installations meet high-quality standards & exceed client expectations 👀 Oversee installations from delivery to completion for clients 💯 Maintain accurate records & manage product tracking using CRM software 💁🏻♀️ Follow up w/ clients post-installation to ensure satisfaction & address any additional needs 🚙 Travel within territory for client consultations in a company-provided vehicle Ready to elevate your career? Apply today! https://lnkd.in/g-bq94WQ #applynow #jobad #nowhiring #buckscounty #fulltime #territorytech #basesalary #installations #installtech #talentacquisition #companyvehicle #PTO #paidtraining #windowcoverings 

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