Blitzllama (YC W22)

🌟 Milestone Alert! 🌟 Blitzllama is now SOC2 Type II compliant! 🔒 Mission unlocked: Enterprise-grade security achieved. 🙌 A huge shoutout to Sprinto for the smooth support! 👏 Find out how it's useful for your business (link in comments) #soc2compliance #datasecurity #dataprivacy

Tired of slow, disconnected feedback? Blitzllama’s in-product surveys give you fast, accurate insights—right when your users are engaging with your product. Why Blitzllama? 🕒 Insights in Minutes: Launch surveys and start collecting data instantly 🎯 Context-Rich Feedback: Ask questions in the moment for precise, real-time insights 📈 35% Response Rates: 10x higher than email surveys What You’ll Achieve: 1. Optimized product journeys 2. Understand user behaviors and 'aha' moments 3. Monitor in-product NPS at key touchpoints Get Started in 5 Steps: 1️⃣ Install Blitzllama (just 20 lines of code) 2️⃣ Create personalized surveys 3️⃣ Target the right users 4️⃣ See insights roll in—real-time 5️⃣ Refine and improve Ready to level up your product with real-time, actionable insights? Start your free trial now: https://bit.ly/3W3OCpM #productmanagement #usersegments #insights #inproductsurvey

Testimonial Spotlight ⭐ At Blitzllama, we believe user insights should never feel out of reach. That’s why stories like FloBiz’s mean the world to us! 💡 With Blitzllama, FloBiz overcame challenges like: 👉 Code instrumentation limitations 👉 Survey drop-offs on external platforms 📈 Ready to streamline your user insights and fuel growth like FloBiz? Let’s talk! 🚀 #UserInsights #ProductGrowth #CustomerFeedback

Case Study Alert 🚨 How do you turn endless challenges into lasting results? Here’s how our client, HROne, saved over 20 hours every month while boosting response rates by 20-30%! When Blitzllama first started working with HR One, they were dealing with quite a few challenges. Maybe some of these sound familiar? ✅ Reaching diverse users: Gathering feedback from a mix of industries and company sizes felt like climbing a mountain ✅ Low response rates: Getting busy professionals to sit down and provide detailed feedback? Not exactly a walk in the park ✅ Specificity of feedback: Complex features made it hard for users to give the actionable insights needed ✅ Prioritization: Sorting through thousands of pieces of feedback was overwhelming and time-consuming ✅ Survey fatigue: Reaching out too often carries the risk of annoying users ✅ Timing: Asking for feedback at the wrong moments often led to skewed or incomplete responses But HR One turned it all around! With smarter processes, better timing, and a more thoughtful approach to feedback, they made every insight count—saving a ton of time along the way. Curious to know how Blitzllama helped HROne pull it off? 🤔 Trust us, it's worth a read (Link in comments) 📩

🙌It’s now easier to get granular insights—all in one place. Introducing Blitzllama Reports 📊 Summarize your feedback, identify top revenue opportunities, and uncover user pain points effortlessly. Sounds interesting? Link in comments ⏬

🔍 Are you tracking the right customer satisfaction metrics? NPS and CSAT are good but have you ever gone beyond them to find more insights that are holistic? Here are 4 key metrics to measure that give you a more granular view of customer satisfaction: 1️⃣ Overall Perception – Is your brand seen as the best? How do customers feel about your value, quality, and convenience? 2️⃣ Customer Loyalty – Are they just buying, or are they willing to recommend? It’s crucial to know both! 3️⃣ Attribute Satisfaction – Are your product's key attributes solving problems, or do users still need external help? 💡 Want to know the 4th metric? You’re one click away from discovering it! ⬇️ [Link in comments] #customersatisfaction #csat #metrics #behavioral

The SaaS customer journey is rarely a straight line. If you're facing these issues, it might be why: 📍 You’re not where your customers are 🔐 Lack of trust signals to guide decisions 💡 Users don’t find value fast enough 💬 No feedback collection Ready to turn things around? Here's a resource with actionable tips and key survey questions to unlock growth. 📩 (link in comments) #customerjourney #customerjourneymap #saas

When it comes to Voice-of-Customer (VoC) Techniques: Many try, but few succeed. But, don’t be discouraged. When done right, VoC can boost retention by 55%! 📈 But when it fails? Costs spiral, and nothing improves. 💸 That means you aren’t doing it right. 👇 Discover key VoC techniques and how to get them right. (Link in comments) #voiceofcustomer #survey #customerfeedback

🚨 Struggling with a survey response rate under 5%? You’re not alone—but you might be making these common mistakes: ❌ Lengthy questions that lose your audience ❌ Jargon that confuses more than it clarifies ❌ Lack of context that leaves respondents guessing ❌ Over-surveying that leads to frustration If any of these sound familiar, it’s time to take action. 🔍 Read this guide to discover how to boost your survey response rates and get the insights you need. Link in the comments 📩 #surveyresponserate #inappsurveys #productsurveys

What's a Good Survey Response Rate? It might not be what you think. Before you guess, consider the factors that can make or break it: channels, industry, language, timing, and most crucially—the question types. When all these align, you've got your golden response rate. Want to know how to get there? Tap the link in the comments to find out more! #survey #responserates #feedback #b2b #b2c