Boldr

We're excited to announce that our 2023 Impact Report is out! Last year, our team worked hard to champion ethical outsourcing and to empower our communities. The 2023 report dives into the results of our ongoing initiatives, including: - Living wages that ensure our team members thrive. - Sustainable Development Goals (SDGs) alignment for a positive global impact. - Boldr Economics - a model for creating win-win partnerships. - Negative Impact and how we mitigate it. As we reflect on our achievements, we remain committed to making a change. Click here to read the full 2023 Impact Report: https://lnkd.in/eHh-5krX #ImpactReport #EthicalOutsourcing #Boldr #BoldrEconomics #ImpactSourcing

Can outsourcing do good for the world? Absolutely. Here's how. At Boldr, we believe that outsourcing shouldn't be a zero-sum game. That's why we created Boldr Economics and our Theory of Change. Our approach focuses on three pillars: Clients, Careers, and Community. How does it work? By building client success through ethical team building, we improve the welfare of families and increase employability within the communities where we operate. This isn't just a theory. We're committed to making a real difference. 🔎 Read our 2023 Impact Report to see the positive impact we're making: https://lnkd.in/eHh-5krX 📹 Learn more about Boldr Economics and our Theory of Change in this video: https://lnkd.in/eeZpFQYd #BoldrEconomics #ImpactReport #TheoryofChange #Boldr #EthicalOutsourcing

🌟 #CXFest2024 Recap! 🌟 Last week, our Head of Global Impact, Glo Anne Guevarra, attended #CXFest2024 and came back ready to share some powerful insights with the team. From creating simplicity and clarity in complex work streams, to understanding the present and future impact AI in will have in customer experience, Glo learned that while technology will continue to advance, nothing can replace the value of genuine human empathy. Check out her key takeaways from the panel discussion on “Why Diversity in CX is Important” below 👇 Thank you CX Fest - An adventure with the CX Community for having us and we'll see you next year! 🕺 #CXFest2024 #CX #Diversity #Boldr

We’ve arrived at #CXFest2024! 🎉 We're excited to connect an enjoy this event alongside passionate professionals and thought leaders in the customer experience space. Don’t miss Glo Anne Guevarra on the panel "Why Diversity in CX is important." Join us to learn how to build a thriving customer-focused team and meaningful customer experiences. 📍Friday Sep 6 | Stage 1 | 14:00 - 14:45 (45 min) 👀 Looking to attend the event last minute? Use our promo code: BOLDR-CXF for 10% off at checkout! #CXFest2024 #Boldr #CX #Impact #EthicalOutsourcing #Diversity

We're honored to have contributed to Sparta Global's 2024 EqualTech report, a study that explores the strategies, challenges, and benefits of integrating social impact into business operations. 🤝 ICYMI💡 Here's what our team had to say: "Boldr has grown in its commitment to continue changing the outsourcing industry to prove that being a force for good can drive business results as well. Our clients have grown alongside us over the last seven years and can feel the positive impact in their own businesses when we invest in our teams." - David Sudolsky, CEO and founder. "When a business is built on the principles of equity, shared value, and humanity, growth becomes a byproduct of investing in the things that truly matter - the people, and more specifically, the unique talent that fuels success." - Glo Anne Guevarra, Global Head of Impact. To learn more about how other companies leverage social impact as a driver of business success download the full 2024 EqualTech Report here: 🌱 https://lnkd.in/d7siKf_c #SocialImpact #SpartaGlobal #Boldr #EthicalOutsourcing

From outsourcing models to finding a solution to the inconvenience of convenience stores, our President Mari Parker and PinchForth’s President, Nick Petros sat down to discuss it all. 🛒 Check out the Bad Ideas Podcast's latest episode titled: “Retail’s Nightmare: Can Inconvenience Stores Ever Work?” 🎙 Youtube: https://lnkd.in/eUyNnc45 📚 Blog: https://lnkd.in/e8KEpzSw Thank you again Nick for having us! We had a blast. #BadIdeasPodcast #Retail #Boldr #EthicalOutsourcing #BuildingGlobalTeams

#CXFest2024 Meet our Head of Impact, Glo Anne Guevarra! 🌱 Glo leads Impact and Sustainability at Boldr, she's deeply passionate about the intersection of social good, prosperity, and business success which is what has fueled our growth and has helped us attract like-minded clients in the CX space and beyond. With 12 years of experience in development policy, impact measurement, and impact-focused global value and supply chains, Glo joins Kave Bulambo (She/Her), Daria Trints and Magda Stega in the panel "Why Diversity in CX is important". Don't miss this panel and the chance to learn and enjoy alongside this CX community! 📍Friday Sep 6 | Stage 1 | 14:00 - 14:45 (45 min) #CXFest2024 #Boldr #CX #Impact #EthicalOutsourcing #Diversity

Shoutout to all ZA and PH job seekers! 🚨 Are you ready to make a difference? We're looking for talented individuals to join our dynamic team. Check out our open positions: ZA 💼 - German Customer Advocate - French Customer Advocate PH 💼 -Pricing Analyst -French Customer Advocate -Recruiter -Senior Customer Advocate 🌟 Grow your career and work with impact at a place you belong. Ready to apply? Visit our careers page to learn more and submit your application: https://lnkd.in/eSP7cHyw #hiring #jobopportunity #careers #Boldr #ethicaloutsourcing

As the first and largest global B Corp Certified BPO and the first B Corp Certified BPO in the Philippines we are honored to have been one of three companies represented at the Living Wage Philippines: A Multi-Stakeholder Dialogue on Living Wages.🧡 Our team, including Glo Anne Guevarra, Eric Carpio, and Marijo Endriga, had the privilege of sharing Boldr’s living wage journey with industry leaders, government officials, and civil society. Together, we exchanged learnings and strategies for creating a more equitable future for Filipino workers. Thank you Living Wage Philippines for allowing us to collaborate with other organizations committed to ensuring that employees receive fair wages. #livingwage #impact #LivingwagePH #Boldr #ethicaloutsourcing

CX enthusiasts seeking a balance of business and nature, listen up! 🌳 Join us in #CXFest2024 and unite with global CX and customer service enthusiasts, for a 2-day retreat in nature, crafted to inspire, connect, and elevate your CX game. At CX Fest you'll be able to: - Make new contacts and build friendships within the industry - Get inspiration from leading brands - Discover technological innovation in CX Plus, we're excited to announce that we are sponsoring a 60 minute SUP yoga session on September 6th at 9:00 AM . 🧘♂️ 🌊 CX Fest details: 📍 Wake & Camp, Kiessee Ruhlsdorf. 📅 September 5-7 Add the code BOLDR-CXF at checkout for 10% off! Secure your spot now: https://lnkd.in/emrT6Anp #CXFest2024 #Boldr #SUPyoga #wellness #mindfulness #community #Berlin