Bowtie Solutions

Bowtie Solutions

Telephone Call Centers

Charlotte, North Carolina 477 followers

Your service BDC solution for the automotive industry, created for dealers by dealers.

About us

Bowtie Solutions is a service BDC solution for the automotive industry, created for dealers by dealers. We know first hand how difficult it is for automotive dealerships to hire, train, and retain employees to field calls, as well as for your current dealership employees to juggle inbound call management and proactive customer outreach, all while trying to sell and service automobiles. This is a problem you don’t need to have. We created a solution – and it works. Let us manage your inbound calls so your Service Advisors and staff can focus on your customers and do what they do best: sell in the lane and generate revenue. Our services: Inbound Call Management Proactive Customer Outreach Service and Retention Campaigns VIP Dealership Club By managing your dealership’s inbound calls and customer outreach, we are directly increasing your bottom line. From your customers first call, to an outbound follow-up or check-in text, we make sure you stay connected with your customers.

Industry
Telephone Call Centers
Company size
2-10 employees
Headquarters
Charlotte, North Carolina
Type
Privately Held
Founded
2023

Locations

  • Primary

    125 Floyd Smith Office Park Dr

    Charlotte, North Carolina 28262, US

    Get directions

Employees at Bowtie Solutions

Updates

  • View organization page for Bowtie Solutions, graphic

    477 followers

    Missed appointments? We’ve all been there, and we know they can add up. Don’t leave your service department at the mercy of regularly scheduled service appointments. Instead, bring customers in for seasonal service. 🛠️ 🍂 Seasonal Service Campaigns are just one type of Outbound Campaign, but they're one you can count on. The seasons are always changing, and who better for your customers to look to for advice than their trusted dealer? Be proactive and get your customers in the door with Seasonal Service Campaigns. Contact us today 👉 https://bit.ly/3rGLELA #BowtieSolutions #AutoServiceBDC #ActualIndividuals #SeasonalService

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  • View organization page for Bowtie Solutions, graphic

    477 followers

    🔃 💲 Year-round revenue—that’s the goal, right? We know you’re working hard to ensure your dealership is doing everything it can to stay successful. But did you know we can help and it costs you ZERO time? 🍂 With Seasonal Service Campaigns, Bowtie Solutions can help you turn seasonal trends into consistent revenue, keeping your dealership top of mind for your customers, your service bays busy, and your customers happy. It’s a win-win. It’s easy to do, but your time is better spent serving the customers in your store. Curious enough to give it a try? What do you have to lose? Not time! Contact us today 👉 https://bit.ly/3rGLELA #BowtieSolutions #AutoServiceBDC #SeasonalService #Dealer #ActualIndividuals

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  • View organization page for Bowtie Solutions, graphic

    477 followers

    ⭐💰 Customer retention is more profitable than finding new customers, which means you should care a lot about your service retention rates. We do. What’s your service retention strategy? We can help. A good way to build trust and keep your customer base coming in is through Outbound Campaigns. An even better way is with Seasonal Service Campaigns. Why? Because you’re reaching out to your customers with helpful tips that you know they need, which builds trust, loyalty, and strengthens your relationship for the long haul 🤝. Our team has the time to run through long customer lists. Want to give it a try? Contact us today ➡️ https://bit.ly/3rGLELA #BowtieSolutions #ActualIndividuals #AutoServiceBDC #ServiceRetention

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  • View organization page for Bowtie Solutions, graphic

    477 followers

    ➡️ 📞 Outbound Campaigns take time—time you probably don’t have because you’re busy making sure your service department or dealership is running smoothly. Lucky for you, we have all the time in the world. The long customer lists that stand between you and outbound campaigns…we have you covered. Our agents run through your customer lists with ease and speed, getting your customers on your service schedule in no time. Want to try a Bowtie Solutions Outbound Campaign? We suggest a Seasonal Service Campaign. Give us a call, and we can set it up for you 👉 980-272-4968 #BowtieSolutions #ActualIndividuals #AutoServiceBDC #Dealers

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  • View organization page for Bowtie Solutions, graphic

    477 followers

    Do you follow our COO, Matt Raymond? He’s full of industry tips—including highlighting great partners like Modives, who make validating insurance as seamless as possible.

    View profile for Matt Raymond, graphic

    Automotive 40 Under 40 - COO Bowtie Solutions

    Recently, while working on a project for a dealer, I came across a great company. At Bowtie Solutions, we're now partnering with this company to streamline the task of gathering insurance cards for dealers. How, you ask? Through our great partnership with Modives — CheckMy Driver! You know I’m all about efficiency and avoiding headaches. They get keys into your customers' hands faster with a quick and easy setup that provides the info you need, right when you need it. Make your life easier and keep things running smoothly with CheckMy Driver!

  • View organization page for Bowtie Solutions, graphic

    477 followers

    🗞 In this month's edition of The BDC Brief with Matt Raymond, we’re sharing tips for how to run a successful outbound campaign at your dealership. It’s not just about how many times you contact your customer, there’s an art and a science to it. Read the full newsletter to learn how be build effective outbound campaigns for stronger customer relationships. 👇 #ServiceBDC #ActualIndividuals #AutomotiveIndustry #TheBDCBrief

    The Dos and Don’ts of Outbound Campaigns

    The Dos and Don’ts of Outbound Campaigns

    Bowtie Solutions on LinkedIn

  • View organization page for Bowtie Solutions, graphic

    477 followers

    🚗 📞 In auto, you know you need to reach out to your customers—not just to sell them something. That’s why we’ve perfected Outbound Campaigns. They’re 100% customizable, so whether it's sales and service promotions, we’ve got you covered. A favorite impactful campaign: Seasonal Service. It’s a great way to educate, not just sell to them. Show them you care, and that you’re more than just their dealer—you’re their advisor. Want to give a Seasonal Service Campaign a try? Contact us today 👉 https://bit.ly/3rGLELA #BowtieSolutions #ActualIndividuals #AutoServiceBDC #OutboundCampaign

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  • View organization page for Bowtie Solutions, graphic

    477 followers

    💵 Show me the money. Consistent small revenue streams can have a greater impact than one-time car sales. In this month’s blog post, we explore how Seasonal Service Campaigns can move the needle for your business. Key Takeaways: ▶️ Boost Profit Margins: Service and maintenance often yield higher profit margins than vehicle sales. ▶️ Reconnect with Customers: Use seasonal campaigns to re-engage both loyal and dormant customers, ensuring your dealership is their go-to for auto service. ▶️ Build Trust: Educate your customers on seasonal car care to establish your dealership as the trusted industry expert. Ready to boost profit margins? Dive deeper into how these strategies can help your dealership thrive in our latest blog 👉 https://bit.ly/3zsS45e #BowtieSolutions #ActualIndividuals #AutoServiceBDC #NewBlogPost

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  • View organization page for Bowtie Solutions, graphic

    477 followers

    📞 Do you ever feel like you’re running out of reasons to contact your customers? Whatever you're thinking—spam is not the answer. Seasonal Service Campaigns are an easy way to reach out to both loyal AND dormant customers without trying to sell them something. If you can count on one thing, it’s that the weather is always changing. Be there for your customers by sharing tips on how to keep their cars running year-round. 🚗 💨 Want to try out a Seasonal Service Campaign at your dealership? Give us a call today 👉 980-272-4968 #BowtieSolutions #AutoServiceBDC #ActualIndividuals

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  • View organization page for Bowtie Solutions, graphic

    477 followers

    Think car sales are your dealership’s golden ticket? Think again. Service revenue is the real MVP. Why? It’s reliable, stable, and often more profitable. 🛠️ 💲 The secret to tapping into this goldmine? Seasonal Service Campaigns. These campaigns keep your customers coming back, build trust, and drive year-round revenue. Want to learn more about how Bowtie Solutions can manage your Seasonal Service Campaigns for you? Give us a call 👉 980-272-4968! #BowtieSolutions #ActualIndividuals #AutoServiceBDC

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