Helping Entrepreneurial CEO's build their brand to EXPAND their reach, AMPLIFY their message, BUILD their business and make an IMPACT | Host of The Business of You Podcast | Founder SOULiD Framework | Personal Brander
If you want your brand to be one that people are talking about, you need to focus on one key element… Customer experience. In my latest episode of The Business of You, I sat down with Jess Cervellon, an expert in creator brand strategy and customer experience, to talk in-depth about this topic. Jess shares invaluable insights on how to craft a journey that turns first-time buyers into loyal fans. Jess knows that it’s not just about answering support questions—it’s about creating memorable moments at every stage of the customer journey, from awareness all the way to post-purchase engagement. Want to learn simple ways to turn every customer interaction into a chance to connect and build loyalty? 🎙️ Comment 187 below and I’ll send you the link to listen in. #CustomerExperience #BrandStrategy #ClientJourney #CustomerLoyalty #BusinessGrowth #BrandBuilding #CXStrategy #CustomerSuccess #PodcastEpisode #BusinessLeadership