Being there for your customers is more than just good service—it's building trust. Let us help you answer every call with professionalism and care, no matter the hour.🕑 Ready to never miss a call again? 📞 Learn how we can help at Call24.com
About us
Call24 Communications Inc offers 24/7 Answering Service and Call Center Solutions for the greater San Francisco Bay Area. Our dependable 24-hour Call Center operations have the capability and capacity to increase sales, enhance customer loyalty, and reduce costs for small, mid-size, and enterprise-level companies. Our proven, successful Call Center methodology begins by gaining a clear and concise understanding of your business objectives for your inbound calls. From there we develop scripts and design a plan that enables agents to intelligently engage in conversations to meet those objectives. Our goal is to provide the highest quality service at a fair price. We accomplish this by using a combination of leading edge technology and old-fashion values. From medical and small business to enterprise and urgent dispatch matters, Call24 will provide the professional voice that represents your company. Our commitment to customer care is apparent in every call we answer and to every business we serve. Whether you service thousands of clients or are just getting started with your business we can help. Call24 has been providing excellent service to northern California customers for over 30 years. Give us a call today and see how Call24 Communications, Inc. can help your business.
- Website
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Call24.com
External link for Call24 Communications
- Industry
- Telecommunications
- Company size
- 51-200 employees
- Headquarters
- Pleasant Hill, California
- Type
- Public Company
- Founded
- 1985
- Specialties
- 24/7 Answering Services, Call Center, Order Taking, Online Appointments, Emergency Dispatch, and Customer Service
Locations
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Primary
321 Vincent Rd
Pleasant Hill, California 94523, US
Employees at Call24 Communications
Updates
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An automated answering service offers a powerful way to shake up your customer care strategy. Leveraging technology helps your business stay accessible, even after hours, providing a seamless experience for your clients. This innovative solution is designed to handle customer inquiries efficiently, saving you and your customers time. Adopting an automated answering service could be the key to success if you’re ready to transform your customer experience and stand out from your competitors. Learn more on our website: https://loom.ly/7INRsTA #answeringservice #callanswering #assistant
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Your business is unique, and so are your customers' needs. From live answering to appointment scheduling, our tailored solutions make every interaction seamless and personal. Let us take care of the details so you can focus on what matters most. 💬 Let’s chat about how we can support your business: Call24.com #smallbiz #smallbusinessowner #businessowner
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Every phone call is a chance to elevate your brand. 📞 But poor telephone handling can lead to frustrated customers, missed opportunities, and even negative reviews that linger online. Our latest blog post covers the strategies, tools, and techniques you need to revolutionize your telephone handling practices. 📖 Read it now: https://loom.ly/GVS28sw
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Imagine this: A customer calls your business after hours, and instead of voicemail, they’re greeted by a friendly, professional voice ready to assist. That’s what we do. 🙂 Let us be the extension of your team that’s always there. Discover the difference 24/7 availability can make for your business with Call24.com
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How do you protect your business’s integrity and reputation? A compliance hotline is more than a tool—it’s a cornerstone of trust and transparency. Learn how the right hotline can transform workplace ethics, reduce liability, and safeguard your company’s future. ➡️ Explore the key benefits and features in our latest blog post: https://loom.ly/jAlhh_M
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Is poor customer service quietly sabotaging your business? 💼 It’s not just about a few unhappy customers—it’s lost revenue, a damaged reputation, and the risk of losing loyal clients to competitors. Discover how small changes can create exceptional customer experiences that keep clients coming back. Don’t let poor service be your company’s downfall. 📖 Read the full blog post to learn how to avoid the pitfalls of poor customer service and take your brand to the next level: https://loom.ly/ljn84z4
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Active listening is one of the most underrated skills in customer service. Here’s how you can practice it every day: 1️⃣ Focus on the speaker – Minimize distractions and give your full attention. 2️⃣ Ask clarifying questions – It shows you care and want to understand. 3️⃣ Summarize – Repeating back what you heard can prevent misunderstandings. When customers feel heard, it strengthens their trust in your business. Even a quick, empathetic response can turn a frustrated customer into a loyal advocate. Need help? Check out our services at Call24.com #smallbiz #smallbusiness
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A study found that 32% of customers would stop doing business with a brand they love after just one bad experience. But here’s the good news: you don’t have to be perfect—just responsive and kind! Your customers aren’t expecting miracles, just solutions and a friendly voice. If your team is feeling stretched thin, consider tools or services that help you show up for your customers when they need you most, like Call24.com! What’s one way your business ensures great customer care? Share below! 💬 #businessowner #smallbusiness
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