Campground Support is a call center for RV Parks and Campgrounds. When calls are missed at your office, they are forwarded to our US based call center so you don't miss a reservation. This allows you to extend your office hours, take reservations in the offseason and offers support during your busy season. With our services, you will take more reservations. Our services also make your life easier by eliminating the need to hire seasonal employees. Implementation is quick and easy!
External link for Campground Support
Las Vegas, NV 89032, US
Watch the supplier showcase below to learn more about our services!
I spoke with Steven Kramer, CEO of Campground Support, about the services this new company offers for this edition of Supplier Showcase. Campground Support offers call center help for park owners who are looking for help securing more reservations while freeing up staff to do more things at the park. #wcm #woodallscm #outdoorindustry #outdoorrecreation #outdoorhospitality #rvindustry #rving #campgrounds #rvparks #glamping
Hi everyone! My name is Danielle with Campground Support. My husband started this business at the end of 2023, hoping to relieve some seasonal stress off of RV Park managers and owners. I left the company I was previously working at for almost 7 years to start this new adventure. Every day I am so thankful for this opportunity and so grateful for the new relationships I have built. The RV industry is growing so fast. I can't wait to see what the future has in store for us 😊 Keep posting posting posting. I love seeing the growth of each and every one of you!
What is Campground Support? In lieu of going to voicemail, calls are forwarded to our reservation center after the call is missed by your staff. We also utilize your existing reservation software. Our staff can do nearly every front desk agent task at a fraction of the cost; including changing reservations, taking payments for extended stay guests, and more. During onboarding, we collect enough information about your park to be prepared with any questions the guest might ask. We also offer remote management options for RV Park owners looking to be more hands off.
It's a striking fact that groups and those 55+ overwhelmingly prefer to book their stays over the phone. This preference highlights a crucial gap in the tech-savvy market—many of your potential guests are looking for a human touch. Missing these calls doesn't just mean missed opportunities; it means losing real money. Enter Campground Support, your dedicated call center service crafted for the unique needs of the RV Park industry. We don't just handle calls; we ensure more reservations by using your existing software to book guests before they even think of calling a competitor.
Let's be real! Hiring seasonal employees and temporary workampers can be a hassle. In addition, it creates more exposure for your company. Most parks can prosper with running a lean staffing model with the assistance of our reservation center. Email sales@campgroundsupport.com
Our reservation center guarantees more reservations. It’s a fact that groups and 55+ significantly prefer making reservations over the phone. Not all guests are tech savvy, so it’s important that parks cater to all guests. We pride ourselves on providing exceptional customer service to all clients because we know how important it is in this industry. For questions call 702-358-0895.