Casella Waste Systems, Inc.

Transforming manufacturing waste into valuable materials, Operations Manager Tom Champagne and his team in Springfield, MA are focused on advancing recycling methods. ♻️ Going beyond traditional recycling, Champagne is helping to create sustainable solutions for customers, effectively turning recyclables into essential resources. "This is the best job that I've ever had," explained Champagne. "It allows you to be creative and find innovative solutions for real-world problems. There is a new challenge every day."

Our people are at the center of our ability to evolve, innovate, and grow. By investing in our people, we develop a safe, engaged, and ready workforce that can support future growth and resilience. 🤝 We offer a variety of programs that elevate employee engagement including hosting a monthly orientation program, Core Values and Employee Engagement Training, Emerging Leaders, and the newly established Foundations of Casella Leadership training. 📚 "With the consistent growth we experience as a company, our goal is not only to provide training opportunities that engage and empower our newest team leaders, but also continue to develop, reward, and retain our existing managers," said Talent Development Manager Abbey Thomas. "We are proud to offer our leaders training through legacy Casella cultural and values-driven curriculums."

We recognize that our greatest impact comes from the services we provide to our customers, enabling diverse organizations across the economy to achieve their own recycling and sustainability habits. ♻️ As we advance toward 2 million tons per year of materials recycled, we do so in partnership with our customers. As we cut our own carbon emissions, we reduce the indirect emissions of our customers. This includes residents and municipalities, education and healthcare institutions, small businesses, large businesses and retailers, industrial manufacturers, and more. We view each of these sectors as integral to advancing resource sustainability and the circular economy. To learn more about how we partner with our customers, visit https://lnkd.in/dCMS2qJ.

Throughout Customer Care Appreciation Week, teams from across our footprint gathered to celebrate our incredible Customer Care team. 🎉 Hosting cookouts, MRF tours, Touch-A-Trucks, and more, everyone came together to express our heartfelt gratitude for the impactful and essential work of the Casella Customer Care Center. Thank you for all you do, this week, and every day. 👏 #CustomerCareAppreciationWeek #WeAreCasella

#TBT No big deal... we pulled a plane! ✈️ Casella employees rallied together, traveling from four different states to pull a 45-ton aircraft at the 2024 Travis Mills Foundation Plane Pull. The Casella team, including numerous veterans from our workforce, raised over $4,000 to directly support post-9/11 recalibrated veterans and their families. 🇺🇸 Our ongoing partnership with the Travis Mills Foundation began after an impactful address by Sgt. Travis Mills at the 2024 Casella Operations and Maintenance Summit left our team inspired and ready to take action. This collaboration enhances our shared values and dedication to service. By investing our time, talent, and resources, we aim to make a lasting impact on the lives of those who have served our nation.

The Casella Customer Care Center is key to providing exceptional service and retaining relationships with customers. 🤝 Employees are recruited based on the mission of providing personal service with a passion for solving customer problems or concerns. "Customer Care is a department that lives by Casella’s Core Values," said Director of Customer Initiatives Bridget Jakubowski. "We strive for continuous improvement in helping to grow our people and teams within the organization, and in our relationships with our customers every day." Read more about the Customer Care career path at casella.com/sustainability. #CustomerCareAppreciationWeek #WeAreCasella

Passion for People ✍️ From intern to content connoisseur, Alex Hutchins’ journey is only just beginning. Awarded the 2024 Women’s Council Scholarship, Hutchins’ enthusiasm for learning and passion for storytelling shines through as she continues to embrace new challenges and opportunities, while advancing her career in the industry.

Happy National Customer Care Appreciation Week! 📞 🎉 At Casella, our customers are the heartbeat of our operations. This week, we celebrate our dedicated Customer Care team, who consistently go above and beyond to ensure all our customers' needs are met daily across our entire footprint. Your extensive knowledge, empathy, and hard work make exceptional service possible. Thank you for all that you do! 👏 Don't just take our word for it, swipe to hear directly from our customers. 💬

Let's hear it for our most recent Casella CDL Training School graduates! 👏 Hailing from various divisions across our operating footprint, all are setting out on a path to rewarding, long-term careers at Casella. 🎓 Anthony Smith - Bath, NY 🎓 Robert McLear - Cheshire, MA 🎓 William Coit - Newfield, NY 🎓 James Weatherley - Olean, NY 🎓 James Duprey - Montpelier, VT 🎓 Jesse Young - Montpelier, VT

Sustainability at the Shore 🌊 Our teams in Plattsburgh and Clinton County, NY joined forces with Lake Champlain Sea Grant and local research teams to teach students about recycling. ♻️ The Casella recycling relay race challenged students to sort items into Trash, Recycling, Food Waste, or Donate bins. 🗑 The energy was electric as they raced to properly dispose of items, working to prevent microplastics from entering the environment. "It is so important to teach students how to recycle better as it sets up our future generations to do better for the environment," said Territory Sales Representative Kristy Cymbrak. "The students did an amazing job and it was a fun way to learn and teach by making it a race."