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Civilla
Design
Detroit, MI 5,337 followers
Changing the way our public-serving institutions work through human-centered design
About us
Civilla is a non-profit design studio dedicated to changing the way our public-serving institutions work. We believe that the best and fastest way to scale change in society is through our public-serving institutions. Our process is deeply rooted in human-centered design, an approach to service delivery that focuses on creating enduring solutions that fit peoples’ lives. By putting humans first, we help our partners deliver significant change and lasting impact in the institutions they lead. We’re researchers, designers, and strategists working shoulder-to-shoulder to foster change at scale. We wake up every day with the goal of positively impacting one billion people through institutions that are more compassionate, more effective, and less expensive to operate. Our work was recognized by Harvard Kennedy School as one of the Top Innovations in American Government. We were listed as one of the Top 25 Doers, Dreamers, and Drivers by GovTech Magazine. We received a global Core77 Design Award for Service Design and were honored by the Yerba Buena Center for the Arts (YBCA) as one of the Top Organizations Moving Society Forward.
- Website
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civilla.org
External link for Civilla
- Industry
- Design
- Company size
- 11-50 employees
- Headquarters
- Detroit, MI
- Type
- Nonprofit
- Founded
- 2015
- Specialties
- Human-Centered Design, Civic and Public design, Leadership, Civic Tech, Social Innovation, Social Impact, Innovation, Design Thinking, Product Design, Interaction Design, and Organizational Design
Locations
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Primary
440 Burroughs St.
Detroit, MI 48202, US
Employees at Civilla
Updates
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"It's NI not AI that is the game changer the world needs right now." - Centre4NI Have you signed up for our next virtual chat yet? Tomorrow (Oct. 30), our CEO michael brennan will have an important conversation with Leen Gorissen on how natural intelligence can transform how we bring human-centered design to civic organizations. We hope you can join us!
Join us for the next Civilla Chats! In an era of rapid AI advancements, what can nature teach us about leadership and design in government? Our upcoming virtual talk, “Centering Nature: How Natural Intelligence Can Transform Civic Leadership,” will be hosted by Civilla's CEO, michael brennan, alongside biologist, ecologist and author Leen Gorissen. Together, they’ll explore how nature can guide civic leaders to rethink their approach to human-centered design and innovation. Don’t miss the conversation! Sign up below to RSVP - we hope to see you there:
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Time for a check-in! What’s one tool that’s been a game-changer for your work lately—making things smoother, faster, or sparking more creativity? Whether it’s your trusty stack of Post-its, a time-saving app, or a new tool you can’t live without, we'd love to hear about it. Share in the comments below and let’s build a powerhouse toolkit together. You never know who might benefit from your secret weapon.
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Join us for the next Civilla Chats! In an era of rapid AI advancements, what can nature teach us about leadership and design in government? Our upcoming virtual talk, “Centering Nature: How Natural Intelligence Can Transform Civic Leadership,” will be hosted by Civilla's CEO, michael brennan, alongside biologist, ecologist and author Leen Gorissen. Together, they’ll explore how nature can guide civic leaders to rethink their approach to human-centered design and innovation. Don’t miss the conversation! Sign up below to RSVP - we hope to see you there:
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We're thrilled to announce the start of our latest project with the Michigan Unemployment Insurance Agency—Project Navigate! This collaboration will focus on strengthening UIA’s Community Connect Program, which supports local organizations as they help Michiganders access unemployment benefits more easily. Our partnership with the UIA over the last few years has been uplifting, and this project kickoff was no different. We had the chance to reconnect with familiar faces and meet new ones. While we’re still in the early stages, one thing is clear: we’re all energized and ready to make unemployment benefits more accessible to Michigan residents who need it. A big thank you to Julia Dale and her team at Michigan Department of Labor and Economic Opportunity (LEO) for being all in. It’s an honor to work together on this important mission!
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BenCon 2024 may be behind us, but we’re still celebrating our Civillians - Rachael Carson, Eesha Patne, and Lena Selzer - who led two impactful sessions at this year's Digital Benefits Conference in Washington, D.C. Here's a quick look at the sessions we contributed to: 1️⃣ Improving Digital Service Delivery: A deep dive into how customer experience principles can transform public benefit programs and improve digital access for all. 2️⃣ Strategies for Engaging Lived Expertise: Centering the voices of beneficiaries to ensure public services are accessible and equitable for all. It was an incredible event full of inspiring speakers and rich conversations. A big thank you to Beeck Center for Social Impact + Innovation and everyone who made it happen! Were you at BenCon 2024? We'd love to hear your biggest takeaway! Drop it in the comments. 👇
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Fall is here, and we’re loving the cooler weather! Recently, our team took some time to gather in our own Detroit neighborhood to reflect on the rich history and design inspiration around us. We explored the Milwaukee Junction, connected with nature, and even heard the story of the Ford Piquette Plant—the birthplace of the first Model T! It’s easy to overlook how much design shapes our everyday lives. Our day in the community was a great reminder of the many ways we can connect, create, and reset as we dive into a new chapter of work. What’s been inspiring your work lately?
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Civilla reposted this
I can’t say enough how thrilled I was today as the Michigan #UIA kicked off #ProjectNavigate with Civilla. This time the UIA is focused on our #CommunityConnect Program and how we might better support the navigators across our communities supporting MI workers. #humancentereddesign #govtech #changemakers
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Our newest case study is out! What if accessing critical energy assistance didn’t require navigating multiple agencies and take weeks of waiting? In Michigan, nearly a million low-income residents struggled to navigate a complex process to access utility relief. To help, we partnered with a coalition of for-profit, non-profit, and government agencies to pilot a streamlined application process for energy assistance. As a result, 97% of applicants got their results on the same day they applied and the pilot provided significant relief for frontline staff. Project Cohere demonstrated how organizations can work together to provide essential support for residents and workers alike. Learn more about the project to see how human-centered design is making a difference in public service. 🔗 Read the full case study: https://lnkd.in/gMxQ-8sG
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Have you ever considered how fostering a deep connection with nature could enhance your design practice? Maki Nakagawa, a researcher and a designer here at Civilla, recently explored this idea with Kayla Powers, a place-based fiber artist, on a nature walk in her old neighborhood. Kayla uses her love for nature to center traditional methods of foraging, dyeing, weaving, and quilting in her art practice. Maki spent the day learning about Kayla's ability to find beauty and utility in everyday plants, even in urban environments like Detroit. They discussed how a keen observation of nature can enhance our creative work and lead to stronger designs and organizational impact. “I really believe that if everyone had some kind of relationship with nature or the living world, we would be better off.” - Kayla Powers Whether it's the goldenrod fields or the delicate Ginkgo pollen stains, nature offers endless design teachings if we take the time to notice. We are inspired by our time with Kayla and encourage you to go on your own adventure in nature this week!