Clutch

lets talk about #productreturns. How can you as a retailer turn a return into a financial advantage? The major strategy we've identified is using merchandising credit in a a way that satisfies the customer and acts as a revenue driver. Check out our blog on some of the many benefits of issuing merchandising credits for product returns: https://lnkd.in/eisddEjU #Clutch #retail #retailmarketing #retention #loyalty

We are so proud of the success that our client MillerHome Furniture has had in driving #customerloyalty. Here are a few snapshots of how loyalty programs integrated with email and SMS capabilities have impacted their bottom line: 💰 75% increase in revenue YOY 💰 1% added to their bottom line in cost savings 💰 52% increase in reward point redemptions YOY The revenue impact to effective #loyaltyprograms can be astounding. But don't take our word for it: https://lnkd.in/ewCYRCUC Furniture First National Buying Group #Clutch #retail #retentionmarketing

Lets think through a logical argument about how to drive #revenue in the retail industry. Lets start with what we know to be true: 1. Repeat customers generate higher sales 2. Engaging #customerexperiences lead to customer #loyalty 3. #Personalization leads to a unique and powerful customer experience If we accept these things to be true, we can only conclude that retailers must focus on investing in personalization and #retention to drive higher revenues. Check out how here: https://lnkd.in/e7ti7aG9 #clutch #customerloyalty #retail

Happy Friday! If, like us, you're going into the weekend thinking about how to #retain and #influence your customer's shopping behaviors, then we highly recommend considering how you're #communicating with your customers. Having a loyalty program isn't always enough, you need to engage them with intelligent automation. Check out our Marketing Orchestration tool to learn more: https://lnkd.in/dMWXxhky #clutch #retentionmarketing #customerloyalty #emailandsms

Part 4 of our 7 part series on the road to marketing maturity has just dropped! In this article, we dive into what we call the "Test & Learn" phase. This is where #marketing departments begin experimenting with data! They learn how to use behavioral and transactional data points together to create more engaging customer experiences. Read the rest of the article here: https://lnkd.in/erK2tqqP #MarketingMaturity #customerexperience #loyalty #Clutch

Numbers don't lie! #Retention massively impacts your bottom line. Check out our blog on some impact stats that #CustomerLoyalty can provide for your business https://lnkd.in/eHVBFU-Q #clutch #retailmarketing

Congratulations to our client New Seasons Market for being selected as the Best Grocery Store in Portland Readers' Poll! #loyalty #customerexperiences #clutch

We're proud to have been featured in the Ellipsis & Company New Zealand Loyalty Solutions Map: https://lnkd.in/dygWHM5f Our #loyalty solutions use intelligent data to provide top notch customer experiences that #reducechurn and drive #revenue for retailers all over the world. Download the map here: https://bit.ly/3WcGJ0s

Thrilled to be featured in Restaurant Loyalty Specialists Q2 Newsletter! Check out our featured article on Marketing Maturity and the road to Human Centered Marketing #clutch #retentionmarketing #restaurantmarketing #hospitality

Recently we published our ebook on #marketingmaturity. Now we're diving into each stage, doing an in-depth analysis of the challenges faced by businesses at these stages and the appropriate steps that should be taken at each. Today, we're looking at stage 2, or the "Digital Alignment" stage. Check out our blog to learn more: https://lnkd.in/d8v6F_Sf #clutch #retentionmarketing #customerloyalty #loyalty #retailmarketing